• Federal Government opportunity in Sydney CBD
• Initial 12-month contract
• $75.00 - $94.00 per hour + super

Our client’s purpose is to help safeguard Australians at risk from online harms and to promote safer, more positive online experiences. They lead and co-ordinate the online safety efforts across Commonwealth departments, authorities and agencies and engages with key online safety stakeholders.

The role
A newly established program of work has recently commenced to enhance the organisations regulatory business systems, including but not limited to case and investigations management.

This newly created Business Analyst role will be dedicated to this program, with a primary focus on supporting the uplift of these critical systems. However, the successful candidate may also be expected to support other projects or Business-As-Usual (BAU) activities as needed.

Key duties and responsibilities will include but are not limited to:

• Engage with stakeholders to gather detailed business requirements, ensuring they are accurately validated and comprehensively documented for clarity and future reference.
• Develop detailed models of business processes, identifying areas for improvement and recommending enhancements to optimize efficiency and effectiveness.
• Assess and identify potential issues, risks, and benefits associated with existing and proposed solutions, clearly outlining the business impacts to inform decision-making.
• Develop comprehensive functional specifications for proposed solutions, ensuring they meet business requirements and are aligned with strategic objectives.
• Oversee the implementation and testing of solutions, ensuring they are executed according to specifications and meet the desired outcomes.
• Provide support during business transitions, helping to establish and manage change effectively to ensure smooth adoption and integration of new processes and solutions.
• Define and maintain the product vision and roadmap, ensuring alignment with business goals and stakeholder expectations.
• Prioritise and manage the product backlog, translating business requirements into clearly defined user stories and acceptance criteria
• Act as the primary liaison between business stakeholders and development teams, ensuring clear communication and shared understanding of product goals and priorities.

The successful applicant must be able to demonstrate:

• Minimum 5 years as a business analyst, product owner or in similar business engagement roles.
• Strong experience in business engagement activities, including large projects.
• Demonstrated experience and skill in generating clear and easily consumable documentation, including SOPs, user stories, and business process workflows.
• Experience with developing product roadmaps and engaging with business owners to achieve outcomes.
• Federal Government experience

Desirable:

• Experience in a Regulatory environment and its associated technologies such as investigations and case management systems.
• Experience with Dynamics365.
• Organisational change management experience.

To Apply:
In order to be considered for this role you must hold Australian Citizenship and the ability to obtain and maintain national police check and Baseline Security Clearance.

If this sounds like the role for you, please submit your resume and cover letter in MS Word format by hitting APPLY NOW or contact Karen on (02) 9200 3677 for more information.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.