Heritage Blinds and Shutters is a locally owned and operated business, servicing Newcastle, Lake Macquarie and the Hunter Valley. Our vision is to set the standard in our industry through honest advice, expert solutions and trusted quality - creating lasting customer relationships and a workplace where excellence and kindness thrive.

We are seeking an operations and showroom co-ordinator to join our team.

The successful applicant will be have key role in assisting with the daily operations of the business - managing the sales and install calendars, receiving stock, communicating with customers, and assisting with general business operations. This role will also involve a customer facing showroom component - taking phone calls, booking in sales consultations and installations, maintaining showroom, helping customer selections through honest advice, product knowledge and a friendly face - ensuring customer service is kept to a high level.

We are looking for a candidate with a personable and professional approach, especially when dealing with customers. Someone who enjoys working as part of a team and individually at times. A strong organisational skills are essential.

Qualifications

Skills in customer service/satisfaction

Strong organisational skills

Proactive and a people person

Must have excellent eye for detail

Strong multitasking abilities

​Must be comfortable with technology and have reasonable computer skills for example Email, Excel, CRM knowledge

Effective communication and interpersonal skills

Previous experience in higher-end retail environments or a related field is a plus

Product knowledge in window coverings would be helpful but not essential as training in all products will be provided

​Experience in interior design, colour selections, staging etc would also be beneficial and we would encourage anyone with these skills to apply.