About the role

As the Operations & Business Development Manager, you will play a critical role in driving the growth and operational efficiency of Majestic Commercial Pty Ltd. This position is based at our Head Office in Bradbury, NSW with travel required & offering the opportunity to make a significant impact on the company's Commercial Success.

What you'll be doing

Assist Managers & staff on site in day-to-day coordination and management of business operational activities

Monitor, control and manage business operations to meet customer expectations and company goals

Liaise between supplier, client and management to ensure smooth operations delivery

Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines

Ensure compliance with company standards and procedures

Assist with ISO certifications and adhering to Audit requirement needs

Build and maintain strong customer relationships through regular meetings and communications

Have a focus on growth of future sales navigated through existing clients or related

Assist with sales process and requirements

Evaluate current operational performance and provide strategic plan for improvements

Provide direction and guidance to internal & external teams to achieve performance targets

Identify problems in operations process and resolve them in a quickly and timely manner

Follow standard operating procedures for efficient business operations

Maintain clear written and accurate operation documents and procedures for reference purposes

Make important business planning, and strategy growth decisions

Proficient in prospecting and seeking new business opportunities

Being commercially astute in mixing traditional business development with new innovative client engagement strategies

Meeting and exceeding business targets and objectives

Establish and maintain an effective pipeline

Re-negotiate existing service agreements to achieve improved commercial terms

Skills Required

Ability to maintain exceptional customer service and effective account management to strengthen relationships with both current and potential clients and stakeholders.

In-depth knowledge and understanding across the Facility Services industry

Strong relationships with Industry Key Stakeholders

Highly disciplined in driving the growth strategy process – targeted revenue growth, customer diversification, margin targets and profitable growth

Proficient use of project tracking/CRM software to provide business development transparency. Keeping detailed records of client interactions and consistently updating.

Exceptional internal and external stakeholder management skills

Ability to think strategically and act tactically from a B2B environment

Solid commercial acumen along with sound financial awareness

Minimum 5 Years’ experience in similar role

Favourable Qualifications

Bachelor’s degree in Business Management or related field

Previous performance evaluation experience

Working knowledge of human resources processes

Proficiency in Microsoft 365 applications

What we offer
At Majestic Commercial, we are committed to providing our employees with a rewarding and fulfilling work experience. As the Operations & Business Development Manager, you can expect:

Up to $110,000 salary package

Annual performance reviews with bonuses

Car allowance, tolls paid, phone and laptop

Ability to cash out Annual Leave

About us
Majestic Commercial Pty Ltd is a leading provider of Automotive Cleaning & Facility Management services. With a strong focus on customer service and operational excellence, we have established a reputation as a trusted partner to businesses across a range of industries. Join our growing team and be a part of our exciting journey to become the preferred choice in the market.

Apply now for this exciting opportunity to make your mark as the Operations & Business Development Manager at Majestic Commercial Pty Ltd.