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Patient Services Officer

St Vincent's Health Australia
Darlinghurst, NSW
A$34.51 p/h + plus super
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 8 days ago


Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

We are currently seeking people on a full time basis as well as casually - when applying please advise your preference.

About the role

  • Patient Services department provides services from 6.15 am to 9.30pm 7 days a week with various mix of shift hours.
  • Staff are cross trained in most areas of the department depending on skill and operational needs of the department
  • Computer illiterate and excellent interpersonal skills
  • Experience in customer service role
  • Prior experience working in a medical background and knowledge of medical terminology highly advantageous

About you

  • Demonstrated ability working as part of a team in a busy environment
  • Collaborate and inclusive working style
  • Previous experience working in a hospital and or medical environment advantageous
  • Ability to learn and pick things up quickly
  • Strong customer service skills as well as relationship and interpersonal skills

Why work at St Vincent's?

  • Join us on our mission to provide care to all, including the most at-risk people in our community
  • Discounted access to many gyms for you and your family with Fitness Passport
  • Access to discounted private health insurance with Medibank
  • Access to a government salary sacrifice program. Make a proportion of your salary tax-free
  • Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital
In this role you will be based at St Vincent's private hospital, Darlinghurst.

  • A state-of-the art hospital in a beautiful inner-city location
  • Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
  • Closely partnered with universities & affiliated research institutes, many of which are located on-campus
  • Groundbreaking technologies, including world-first robotic-assisted surgeries
  • Highly specialized services in orthopaedics, heart and lung, head and neck, neurosurgery, urology, vascular surgery, upper GI/hepatobiliary surgery, ENT, colorectal surgery, gynaecology, neurology, plastic and reconstructive surgery, cancer services, and mental health

Sponsorship / work rights forAustralia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. Please advise your availability also.

Respectfully, this role is not open to recruitment agencies.


About St Vincent's Health Australia

Fitzroy, VIC, Australia
Healthcare & Medical
5001-10000 employees

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and people have been behind some of Australia's most important medical breakthroughs.

St Vincent’s today is Australia’s largest not-for-profit provider of health and aged care services. With public and private hospitals, residential aged care, community and virtual care, and outreach programs for marginalised people we are a microcosm of our Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

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