Full Time | Based in Sydney | Package: $70,000 + Super | National Travel Required

The Arc Agency is Australia’s leading events and marketing company dedicated to connecting manufacturers with the nation’s top architects and designers. With a national presence in Sydney, Melbourne, and Brisbane, we deliver high-impact events and curated experiences across architecture, interiors, and design.

We’re on the lookout for a motivated and dynamic Events & Client Services Assistant to join our Sydney head office team. In this unique dual role, you’ll work across two departments, reporting to the National Events Manager and the National Client Accounts Manager. You'll support the execution of boutique industry events and play a vital role in managing relationships with key A&D clients and suppliers.

This is a full-time role that involves travelling to events nationally.

Why You'll Love It Here

Genuine work-life balance with 2 x ‘Treat Yourself’ leave days

A creative, fast-paced environment with ongoing development

National travel to events

Face-to-face interaction with Australia’s top architects & designers

Be part of a supportive, high-performing and passionate team

Your Core Responsibilities

Events Support

Assist with the planning and delivery of national events and showroom tours

Coordinate logistics, venues, supplier communications, and post-event wrap-ups

Support database management and campaign coordination

Liaise with exhibitors

Assist with sending EDMs

Attend and assist at The Arc Agency events and other industry activations

Upload event content to the web and social channels

EventsAir knowledge a plus

Client Services Support

Build strong relationships with architects, designers, and suppliers

Cold calling to book in presentations

Coordinate presentation bookings and logistics

Maintain CRM data accurately (Salesforce/HubSpot experience a plus)

Support business growth by engaging with clients and identifying opportunities

Assist in preparing client reports and presentation outcomes

Attending face-to-face and online presentations throughout the week

Arrange catering for the scheduled presentations as required

Skills Required

To thrive in this dual Events & Client Services role, you’ll need to be:

Highly Organised: Able to manage multiple projects, tasks, and timelines with precision

Energetic & Proactive: A can-do attitude with a natural drive to get things done

Keen to Learn: Open to feedback, growth, and expanding your skills across departments

Comfortable with Cold Calling: Confident on the phone and calling cold

Motivated & Self-Directed: Takes initiative and works well independently and within a team

Flexible & Adaptive: Able to move seamlessly between client-focused tasks and event support as needed

Experience

Experience in events, administration, or coordination roles will be highly regarded

Proficiency in the Microsoft Office Suite; familiarity with EventsAir is a strong advantage

Experience with CRM platforms such as HubSpot or Salesforce will be considered highly valuable

Why Work for The Arc Agency

Great team culture with a positive and supportive working environment

Long-established company with a strong industry reputation

Face-to-face interaction with Australia’s leading A&D professionals

Established systems, clear processes, and ongoing mentorship

Make a real impact while growing your career in a collaborative national team

About us

The Arc Agency is a dynamic company that connects architectural firms and suppliers through tailored industry presentations and events. Based in Sydney, you'll be part of a national team supporting our clients and specifiers. With a focus on growth, collaboration, and innovation, we provide opportunities for professional development and networking in the exciting world of architecture and design.

If you are interested in joining our team, we encourage you to apply now.