About the Company

Eyecare Plus is a member organisation made up of 120 independent optometry practices located across regional and metro areas within Australia. At Eyecare Plus National Office we provide our members with specialised support and services across a range of different areas including business administration, development and marketing.

About the role

This diverse role provides crucial support to our Members, Strategic Partners and entire organisation ensuring seamless operations through relationship building and office administration processes. You will work closely with the Business Operations Manager and the General Manager, providing support in implementing the Strategic direction of Eyecare Plus Ltd.

Your responsibilities will include:

Manage the on/off boarding of all new members & transfer of memberships

Ensure timely and accurate management of allocating member benefits

Complete monthly benchmark reports on members behalf including, generate and distribute the monthly benchmark reports

Build relationships with members, offering business administrative support and advice

Assist the High-Performance Manager organising member meetings, events & conferences

Assist with our Strategic Partner tender process

Stocking and ordering stationary & kitchen supplies.

Organising the phone roster and answering calls

Process Accounts Receivable, collection of overdue debts and reconciliations of monthly debtor statements

Liaise closely with Strategic Partners, building relationships and act as the point of contact for enquiries

Manage updates to our member web portal and Optom-Warehouse working collaboratively with our external stakeholder on new product ideas and inventory levels

Collecting, distributing and posting of mail and organising shipping/freight

What you will need to succeed?

Proven knowledge and experience in office administration role

Excellent organisational and time-management skills with the ability to self-manage

Excellent communication and interpersonal skills

Ability to work independently and collaboratively

High level of attention to detail

Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience in data bases or CRM systems

Book-Keeping experience preferably using MYOB

Apply through Seek with your cv outlining relevant qualifications/experience and a cover letter responding to the skills and attributes outlined as soon as possible. Interviews for shortlisted applicants will be held shortly in our Rosebery, Sydney head office.