About the role

We are seeking an experienced and friendly Medical Receptionist to join our dynamic team at Cardiac Clinics Brisbane. This is a part-time position. This role is currently work from home for most of the days and face to face during clinic days. Work hours are Monday to Wednesday 9-4pm, Thursday to Friday (Clinic days) 8-5pm. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring the smooth running of our busy medical practice.

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner during clinic

Managing phones for handling patient inquiries and booking appointments.

Calling to book new patients after receiving new referrals.

Gathering all relevant records prior to patient's appointment.

Maintaining accurate patient records and updating patient information in our practice management system

Assisting with general administrative tasks such as filing, photocopying and data entry

Raising invoices and processing patient's medicare repayments

Providing support to the clinical team as needed

What we're looking for

Previous experience as a medical receptionist or in a similar customer-facing role

Strong communication and interpersonal skills with the ability to provide excellent customer service

Proficient in using GENTU- practice management software, Microsoft Office and other relevant computer systems

Excellent organisational skills and the ability to multitask in a busy environment

A caring, empathetic and professional approach when dealing with patients

A demonstrated interest in the healthcare industry

What we offer

At Cardiac Clinics Brisbane, we are committed to providing a supportive and collaborative work environment. We offer a competitive salary, opportunities for professional development and a range of employee benefits, including discounted healthcare services. We also encourage a healthy work-life balance with flexible working arrangements.

About us

Cardiac Clinics Brisbane is a leading provider of specialist cardiac care in Queensland. With a team of highly skilled cardiologists and medical professionals, we are dedicated to delivering exceptional patient-centred care. Our modern, state-of-the-art facilities and commitment to innovation make us an employer of choice in the healthcare industry.

If you are looking for an exciting opportunity to join a dynamic and supportive team, we encourage you to apply now.