Medical Receptionist/Administration Support

Location: On Site, Taringa

Days: Tuesday, Wednesday and Thursday

Applications Close: Friday 27th of June

Start: Immediate start for successful candidate

About the role

We are seeking a part-time Medical Receptionist/Administration Support to join our friendly team in a small outpatient psychiatry clinic in Taringa. In this role, you will be responsible for providing administrative support to our practice.

This part-time position is 25.5 hours per week, worked across Tuesday, Wednesday, and Thursday.

Please note: Availability during our core hours of 8:00 am – 5:00 pm Tuesday-Thursday, is essential for this role. We kindly ask that only applicants who can commit to these hours apply.

Key Responsibilities

Greeting and welcoming patients, both in-person and on the phone, in a friendly and professional manner

Scheduling appointments, managing patient records, and maintaining a smooth flow of operations

Ensuring patient confidentiality is always maintained

Sending and processing confidential patient correspondence & email management

Handling patient inquiries and addressing any questions or concerns

Assisting with general administrative tasks such as account management, data entry, and record-keeping

Light cleaning and organisation duties

Providing support to the practice manager and clinical team as needed

What we're looking for

Previous experience in a medical reception or administrative role is preferred, ideally within the healthcare or medical industry

Strong communication and interpersonal skills

Excellent organisation and multitasking abilities, with the capacity to work efficiently in a fast-paced environment

Proficient in using Microsoft Office.

A professional, compassionate and empathetic approach when dealing with patients

A willingness to support the clinical team as needed

Ability to work alone without supervision

Knowledge of medical terminology and healthcare regulations (highly desirable, but not essential)

To apply, please submit:

A compelling cover letter outlining your suitability for the role

Your full resume

At least 2 professional references

We will reach out to you if you are selected to advance to the next stage of the interview process.

Please Note: Only shortlisted applicants will be contacted for further information.

Applications close: Friday 27th of June 2025