About Us!

The Pharmacy Guild of Australia (the Guild), we are a member organisation representing the owners of community pharmacies. Our members form a unique network of trusted healthcare professionals across Australia. We are committed to offering our staff a supportive, flexible and rewarding working environment and conditions.

The National Secretariat team is incredibly welcoming and generous with knowledge sharing – we want you to feel a part of the Guild family as soon as you walk in the door! We embrace all people, and you can feel comfortable to be yourself with us.

About The Role!

The Quality Care Pharmacy Program is a quality assurance program focused on continuous improvement of community pharmacy services provided to the public. It operates within a quality management system framework inclusive of business and professional standard elements, procedures and templates against which, community pharmacies can be assessed and accredited.

The CRM Administrator coordinates and manages the CRM system and supports a collaborative team-based environment to achieve the objectives of QCPP.

This is a full-time position and is based at the Guild’s National Secretariat in Canberra.

About You!

You are an adaptable, proactive professional with proven project management skills. You have experience integrating a CRM with other platforms and have worked with Microsoft Dynamic 365, MS Portal Management.

You will be familiar with audit processes, bringing together your stakeholder engagement and excellent organisational skills.

Your genuine care for customer satisfaction will shine through in your personable nature and exceptional communication skills.

A standout candidate will have knowledge of community pharmacy operations and quality assurance systems! Prior experience working in technology, quality, or health related fields will be advantageous.

Apply Now!

To join our team, please send a cover letter telling us why this role is for you and the value you’d add along with your resume to:

[email protected]

Applications are now welcome and are planned to close by COB Tuesday 3 June 2025.

We value workplace diversity and are committed to providing a supportive, inclusive and respectful work environment, this starts with the candidate experience. We welcome applications from people of all abilities, backgrounds and life experiences and encourage application from indigenous Australians, people with a disability, people from culturally and linguistically diverse backgrounds and mature-age people. If we can assist you through any stage of the selection process, let us know!