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Case Manager

Domestic Violence Crisis Service
Canberra, ACT
A$95,000-$110,000 p/a
Community Services & Development → Child Welfare, Youth & Family Services
Full-time
On-site

Posted 15 days ago


THE OPPORTUNITY

Do you want to work as part of a team to help eliminate domestic and family violence in our local community?

Domestic Violence Crisis Service (DVCS) is looking for several Case Managers and Partnership Practitioners to join the Case Management and Outreach team and the Partnerships team.

THE ORGANISATION

Have you been looking for an exciting opportunity to join a leading organisation that is dedicated to addressing domestic and family violence in our community?

DVCS is a non-government, not-for-profit specialist domestic and family violence service that seeks to reduce violence and abuse in relationships. DVCS provides crisis and long-term support services to help break the domestic and family violence cycle. DVCS is here to support people, both during and after crisis situations as well as support programs for those who use violence, with the aim of bringing about change.

WHAT WE OFFER

Salary Range: SCHADS L5P1 – L6P3 commensurate with qualifications, skills and experience.

A dynamic workplace that values innovation and quality practice

Opportunity to be part of an organisation helping to create strong, safe, and inclusive communities

A commitment to staff well-being through free, confidential support via Employee Assistance Programs and external supervision

Professional development through training and development courses

5 weeks annual leave

Annual Flu Vaccination Program

Salary sacrificing options

DUTIES

The Case Manager and Partnership Practitioner roles include:

Working with people subjected to domestic and family violence including safety planning, outreach and advocacy.

Providing case management to women with complex support needs including outreach and advocacy, including to DVCS clients in emergency accommodation

Conducting comprehensive risk assessments and undertake safety planning as part of a comprehensive case management plan

Assist to maximise the safety and wellbeing of children and young people affected by domestic violence

Liaising and networking with relevant government and community agencies as required including Police, Legal Aid, Courts and accommodation providers

Recording relevant data and client case notes during each shift and supporting effective handover of ongoing matters

Working within a small team environment

Participating in the preparation of reports, data collection, administrative tasks, program development work, consultation and collaborative meetings as requested by the Case Management and Outreach Team Leader

SELECTION CRITERIA

All applicants must meet and address the following Selection Criteria in writing.

Relevant qualifications and/or experience in roles including domestic and family violence crisis support, case management, social work, men’s behaviour change, violence prevention, child protection, DFV risk assessment and management or related, including working with people who have experienced trauma.

Demonstrated experience in domestic and family violence, including risk assessment and risk management, crisis intervention and support, case management intake and triage.

Understanding of the drivers and impact of domestic and family violence, including gender-based violence.

Experience in trauma-informed, client-centred responses for individuals, including children and young people impacted by domestic and family violence.

Excellent written and verbal communication skills including the ability to liaise with a wide variety of people including colleagues, clients, and stakeholders.

Able to prioritise competing tasks and ensure deadlines are met and expectations managed when issues arise.

Self-motivated with the ability to work independently and use initiative.

Demonstrated ability to make sound judgements including in high-risk situations.

Demonstrated commitment to the values of equity, inclusion and diversity.

Current ACT Working with Vulnerable People Card.

Current driver’s licence.

HOW TO APPLY

Please provide a copy of your CV and a cover letter addressing the selection criteria above. All applicants should address the selection criteria in full, to be considered for interview.

If you have any questions or queries about this position, please contact 0262806999 or via email at [email protected]

Aboriginal and Torres Strait Islander people are encouraged to apply.

Closing date for applications is 9am Tuesday 10 June 2025.


About Domestic Violence Crisis Service

Canberra, ACT, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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