This is a hands-on, strategic role responsible for the development, administration, and optimisation of our CRM and ticketing platforms—primarily Tessitura. You’ll play a pivotal part in ensuring the integrity, functionality, and integration of these systems to support ticketing, membership, marketing, and customer engagement strategies.

Fulltime- Monday to Friday

Start mid June 2025 for 6 months

Perth CBD

Key Responsibilities

Tessitura Implementation and Upgrades

Manage Tessitura upgrades, hotfixes, and database development.

Ensure data integrity and system hygiene in line with organisational standards.

Support and maintain integrations with other systems (e.g. website, finance, email platforms).

Deliver system support, user training, and access management.

Strategic Database Management

Oversee database health and ensure support for ticketing and CRM functions.

Maintain data protocols, mailing list accuracy, and manage data imports.

Implement and uphold quality control practices in line with legal and legislative requirements.

Conduct staff training in Tessitura functionalities (ticketing, marketing, analytics, etc.).

Manage invitation and RSVP tracking for Launch exhibitions and key events.

What You’ll Need

Proven experience in CRM and ticketing systems administration, preferably Tessitura.

Strong technical skills in system upgrades, integration management, and user support.

Excellent attention to detail and understanding of data privacy and compliance.

Experience in database hygiene, reporting, and stakeholder training.

Ability to work independently and collaboratively in a fast-paced cultural environment.

A current (or the ability to obtain) National Police Clearance.

Why Join Us?

Work with a passionate and supportive team in the vibrant arts and culture sector.

Engage in meaningful work with public impact.

Competitive hourly rate with superannuation.

Prime CBD location.

Weekly pay.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience addressed to Kim.