We are seeking a highly skilled Technical Business Analyst to join a government client's ICT Infrastructure Business Unit, part of its broader Information Services Division. This unit is responsible for the management and support of servers, networking, end-user computing (EUC), and associated support services.

The role will support the development and delivery of several critical projects including:

PC as a Service (PCaaS)

Internet & Telephony as a Service

Cloud Services

Role Purpose

The Technical Business Analyst will play a key role in aligning and improving business processes and systems. This will be achieved through effective analysis, thorough documentation, and support for the implementation of technology-driven change initiatives.

Key Responsibilities

Collaborate with stakeholders to gather and document business and technical requirements.

Analyse current infrastructure and workflows to identify areas for improvement.

Develop functional and technical specifications to support solution design and delivery.

Assist in the preparation of procurement documents and vendor engagement processes.

Contribute to the successful delivery of infrastructure-related projects, ensuring alignment with organisational goals and compliance requirements.

Ideal Candidate

Experienced in ICT infrastructure environments with a strong understanding of servers, networks, and EUC.

Skilled in business analysis, requirements gathering, and technical documentation.

Able to communicate effectively with both technical teams and non-technical stakeholders.

Knowledgeable in modern cloud and telephony technologies, ideally including Microsoft Azure.

Familiar with public sector compliance, procurement processes, and large-scale technology rollouts.

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.