Clinical Administrator
Health First Group
Posted 15 days ago
Clinic Administrator - Full time opportunity available (38h/week)
A fantastic opportunity has become available at our Mackay clinic for a supportive and motivating administrator. This is a dynamic and fast-paced clinic!
Medical experience is not mandatory, but you must be willing to learn!
In this role you will be the first point of contact for all our patients and supply them with first class customer service.
Your responsibilities include but are not limited to:
- Maintaining up to date diary of therapists and opening hours
- Confirm, reschedule, cancel appointments
- Efficient coordination of clinic communications (emails/letters etc)
- Following all procedures and policies
- Ensure adequate levels of supplies
- Maintain general tidiness of clinic and treatment rooms
- Process different types of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts
- Maintain correct and up to date patient records
About you:
- Availability Monday - Friday, between 8.00am to 6.00pm & Saturday 8.00am to 12.00pm.
- Effective Communication Skills both verbal and written
- Ethical judgement and decision making skills
- Attitude to take initiative and work in a team
- Dedication and reliability
- Time management
- Attention to detail and problem solving skills
- Proficient in G-Suite (Google Workspace/ Word, Excel, Emails)
We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. If you have the relevant skills or experience and are interested in taking the next step in your working life, apply today!
About Health First Group
Originally founded in 2016, Health First Group has grown substantially from our humble beginnings to become one of the largest allied health providers in Australia.
With 16 regional Clinics, Health First Group employs dedicated allied health professionals sourced Nationally and Globally who focus on physiotherapy, headache therapy, massage, acupuncture, clinical pilates, orthotics, shockwave therapy, posture analysis, and corporate health.
We also specialise in occupational rehabilitation including workplace assessments, suitable duties programs, return to work plans and pre-employment assessments.
We pride ourselves on being a collective of health practitioners who value real connections and building strong relationships with our clients to get them back to health, first.
Our Mission
To provide an elite standard in holistic health and wellness, while empowering lifelong relationships with employees, clients and partners across communities we serve.
Our Values
Care; Accountability; Relationships; Evolve
For your capabilities, dedication and diligence we offer:
● An innovative Employer Value Proposition
● Competitive salary & human benefits
● Ongoing learning & professional development
● Mentoring & coaching by senior leader & experts
● A diverse, inclusive culture & work environment
● Career pathways & networking opportunities
● Structured 1:1’s, fortnightly teaching practice & journal clubs
We welcome all people including people from Aboriginal and Torres Strait Islander communities, all gender identities, LGBTQIA+, of any socioeconomic status, of any age, race, national origin or ethnicity. If you have the talent and capabilities and want to join our valued teams who feel great about working with us, then apply today !
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