✨ Medical Receptionist / Administration – Join a Boutique Plastic Surgery Team ✨

Location: Auchenflower, Brisbane | Full-time or 4-day part-time considered

We’re growing – and we’re looking for a detail-driven, warm, and highly organised Medical Administrator to grow with us.

We work side-by-side with our specialist plastic surgeons to deliver care with empathy, integrity, and clinical excellence. Guided by Meliora—the pursuit of ever better care—we strive to create exceptional, patient-centred experiences delivered with compassion, precision, and professionalism.

What You’ll Be Doing

Greeting patients and visitors in a friendly and professional manner

Scheduling and coordinating patient appointments, including follow-ups and scheduling surgery

Managing and maintaining patient records and files, ensuring documents are prepared and complete ahead of appointments or surgery

Accurate data entry with a high awareness of privacy and confidentiality

Assisting the team with preparation of estimates and correspondence

Processing consultation, medicare claims and minor procedure billing

Liaising with medical professionals and healthcare providers as needed

Supporting general administrative duties such as ordering supplies, preparing theatre and pre-operative packs, and assisting with clinical correspondence

Maintaining a welcoming and tidy clinic appearance

Supporting the day-to-day operations of the clinic by undertaking additional duties as directed by the Practice Manager

Who You Are

2–3+ years of experience in a specialist surgical or private healthcare setting

Warm, clear communicator with strong written and verbal skills

Exceptionally organised and detail-oriented

Tech-savvy—comfortable using electronic medical records (Xestro ideally) and the Google Workspace platform

Professional, calm, and adaptable under pressure

Proactive, collaborative and solution-focused team player

You maintain a polished, professional appearance

Committed to creating an exceptional patient experience

Aligned with our MELIORA values—striving for ever better care

What We Offer

A kind, respectful, and professional team culture
Work that is purposeful and patient-centred
A part-time (4 days) or full-time role (with the option of accrued day off) – flexible to fit the right person
Ongoing development and regular team training

How To Apply:

If you are interested in this exciting opportunity, please apply by submitting your CV plus cover letter or video. Enquiries to [email protected].