Always Care Services is a privately owned company and operates as a Registered NDIS provider located in South Australia serving all Adelaide metro since 2016.

We are a culturally sensitive, inclusive, and welcoming community where people with disabilities and those who are ageing, and their families are assisted in maintaining their independent lives. Our mission statement is “To make independent living more enjoyable and fulfilling while providing quality support to empower people with a disability”.

About the Role

In this client-facing role, you will work directly with participants to build capacity, implement supports, and resolve barriers. The position requires strong communication and case coordination abilities.. The role will entail meeting clients' needs in a timely manner, supervise to ensure houses are maintained and in order at all times. In addition, the position requires the person to commit to the aims and objectives of providing timely, appropriate, and consistent services.

Key responsibilities include:

· Coordinate funded and informal supports to achieve participant goals.

· Advocate for participant choice, control, and inclusion.

· Liaise with service providers and community resources.

· Identify and address gaps in service delivery.

· Maintain accurate records and produce NDIA reports.

· Coordinate complex supports across health, housing, justice, and disability sectors.

· Manage risk and respond to critical incidents.

· Lead complex case planning and problem-solving.

· Provide high-level reporting and strategic input.

Support coordinators will help participants with different things depending on:

what the participant’s goals, needs and circumstances are

what is funded in the participant’s plan.

Essentials

Proven experience in case management

Possess at least 1-2 years of experience in a similar role.

· Understanding of trauma-informed and person-centred practice

Effective written and verbal communication skills

Proficient in the use of computer and MS Office Suite

Effective organizational and time management skills

Hold a current ‘C’ Class Driver’s License

National Police Clearance obtained within the last three (3) months

Working with Children’s Check

NDIS Worker Screening

Valid Drivers Liscence.

· Certificate III or higher in Disability, Community Services, or related discipline

Desirable Skills and Experiences

Hold an understanding of National Disability Insurance Scheme (NDIS).

Ensure full and timely compliance with all regulatory, accountability and contractual obligations including alignment with NDIS & NDIS Commission.

Be flexible, willing to learn and take on new tasks, resilient and problem solve.

Work in a team and independently and be able to use your discretion.

Committed to recognising the person before the disability or diagnoses.

Be a positive and adaptable person who adapts to a changeable environment.

Why Always Care Services

Ongoing training and support.

Culturally diverse, vibrant, and enjoyable working environment.

· Please provide your current resume and a cover letter outlining your interest in joining Always Care Services as a Support Coordinator - for further information on the role please contact: [email protected]

· Check out our website at https://alwayscare.com.au/

· Only Shortlisted candidates will be contacted.

· Job Type: Full-time

· Pay: $70,000.00 – $75,000.00 per year