About Chrysalis Collective:

Chrysalis Collective is experiencing exponential growth and we only opened our books in January of this year!

We offer Support Coordination and Psychosocial Recovery Coaching services to National Disability Insurance Scheme (NDIS) participants based on the Sunshine Coast and surrounds.

We offer a top tier service with the majority of our referrals being word of mouth, repeat clients and recommendations as a result of our strong working relationships with other NDIS, mainstream and community providers.

Please note whilst we are presently going through the process of seeking registration, we are not yet a NDIS registered provider.

To learn more about Chrysalis Collective, our vision and our team members, head to our website: www.chrysaliscollective.au

Who we are looking for:

We are interested in hearing from suitably qualified and/or experienced Support Coordinators or Psychosocial Recovery Coaches that are leaders in their industry but wanting to work for a high performing yet heart-centred small business with a bright future that is professional yet fun, flexible and treats their employees like family.

About the role:

Support coordination helps a NDIS participant to make the best use of the supports in their NDIS plan. Support coordination is a capacity building support which assists a participant to understand and use their NDIS plan to pursue their goals; connect with NDIS providers, community and mainstream and other government services; and build confidence and skills to use and coordinate supports.

Psychosocial recovery coaching helps NDIS participants with a psychosocial disability to increase their independence, and social and economic participation as well as take control of their life and manage the complex challenges of daily living. A Psychosocial Recovery Coach will do everything a Support Coordinator does but with the addition of a psychosocial recovery-focused support. Psychosocial recovery coaches have an in-depth knowledge of mental health and/or lived experience with a psychosocial condition.

Requirements of the role:

Responsibilities:

Support Coordinator:

Onboarding participants to Chrysalis Collective for support coordination/psychosocial recovery coaching services.

Meeting with participants and/or their supports in their home or in the community and implement the participant’s NDIS plan. This involves:

Educating and assisting participants and/or their supports to understand and use their NDIS plan to pursue their goals.

Providing education and resources in relation to NDIS, mainstream and community services and schemes on offer.

Connecting participants with NDIS providers, community and mainstream and other government services.

Building participants and/or their supports confidence and skills to use and coordinate supports.

Conducting person-centred planning; individual risk assessment and emergency and disaster management planning.

Procuring consumables and assistive technology.

Prospecting suitable Supported Independent Living (SIL) / Specialised Disability Accommodation (SDA) / Short Term Accommodation (STA) options.

Setting up service provider accounts.

Completing written referrals for service to support providers.

Drafting and forecasting participants NDIS budgets for the entire/remainder of their plan period.

Regularly checking in with participants and their supports to see how they are going achieving their goals and how their services and supports are performing.

Reviewing monthly budget reports to ensure participants NDIS budgets are tracking as expected.

Investigating anomalies identified as part of budget reviews and assisting participants to resolve with service providers.

Collaborating with internal and external stakeholders.

Reporting progress to the NDIS.

Managing service provider/NDIS complaints.

Assisting participants and/or their supports to complete and submit as required: Request a Review of a Decision; and Change of Situation/Details.

Coordinating evidence, and preparing and submitting plan review reports in collaboration with participants, their supports and service providers.

Supporting participants and/or their supports to undertake plan review meetings/discussions.

Psychosocial Recovery Coach (in addition to above):

Coaching to build on strengths, knowledge, skills, resilience and decision-making.

Psychosocial Recovery Planning.

Suicide Prevention Planning.

Education / Qualification Requirements:

Essential:

Relevant qualifications in Disability, Mental Health or Allied Health Professional fields or equivalent experience.

Highly Desirable:

First Aid

CPR

Mental Health First Aid

Skills / Knowledge / Experiences:

Substantial experience as a Support Coordinator, Psychosocial Recovery Coach and/or Local Area Coordinator.

Familiarity with psychosocial disabilities.

Completion of NDIS Mandatory Training – ‘Worker Orientation Module – Quality, Safety and You’ and ‘New Worker NDIS Induction Module’.

Intermediate to advanced proficiency in Microsoft Office 365 particularly Word, Excel, Outlook and MS Teams.

Sound skills in IT and office equipment operation

Licences / Clearances / Requirements:

BYO laptop (with appropriate virus and malware protection e.g. Norton 360), printer and scanner

Ergonomic and private home office set up

Reliable smart phone with sufficient mobile coverage (we can provide a Telstra sim card)

Sufficient home internet access

NDIS worker screening clearance

Working with Children Card

National police check less than 3 months old

Queensland driver’s licence

Own reliable vehicle, comprehensively insured

What is on offer:

Casual employment paying above award rates with the possibility to convert to permanent after 12 months

Your hours will grow with your caseload - this won't take long if you are the right person!

Superannuation

WorkCover

QLeave

Kilometre reimbursement

Microsoft Office 365 subscription

Astalty software subscription

Telstra network sim card and automatic monthly recharge

Basic stationery and printer ink reimbursement

Flexible working hours

Autonomy of role

A great work culture

Regular social opportunities and team meetings

Work from home

Christmas and New Years off!

Mentoring and ongoing training

Networking opportunities

Where to from here?

Our full position description can be downloaded from the 'Contact Us' page on our website: www.chrysaliscollective.au

If you are interested in applying for this role, please send a current resume and 2-3 page cover letter detailing your experience and suitability to the role to [email protected].

Please note only applicants progressing to interview will be contacted.

Applications will be kept on file for 6-12 months for future opportunities unless otherwise requested.