Administration Tile Coordinator – AMS Surfaces (Adelaide Marble Services)

Location: Wingfield, SA

Hours: Preferred 8 AM – 4 PM (negotiable for the right candidate)

The Opportunity:

Join AMS Surfaces, a respected, family-owned leader in the marble and surfaces industry with nearly 40 years of experience delivering exceptional service to retail and wholesale customers. We are seeking an experienced Administration Tile Coordinator to support the CEO and oversee the dispatch process while driving customer excellence. This is an exciting opportunity to leverage your customer service and coordination skills in a dynamic, fast-paced environment.

The Role:

As the Administration Tile Coordinator, you will be a key member of the team, ensuring smooth operations across sales, dispatch, and invoicing. Key responsibilities include:

• Directly supporting the CEO with operational and administrative tasks.

• Managing the dispatch process, supervising the Warehouse Packer, and ensuring on-time deliveries.

• Acting as a liaison between the Direct Sales Team, invoicing, and dispatch for both new and existing product lines.

• Handling customer inquiries, including phone-based service and issue resolution.

• Managing order accuracy, including using Year 10-level math for tile quantity calculations.

• Overseeing approximately 300 incoming container deliveries annually.

The Like-Mind:

To thrive in this role, you will bring:

• Proven experience in customer service (phone-based preferred).

• Strong problem-solving skills, with confidence handling escalations and managing up to prevent customer issues.

• The ability to work independently and as part of a small, tight-knit team.

• High attention to detail while maintaining efficiency.

• Competence with basic mathematics for order processing.

• Strong organisational skills and the ability to manage multiple relationships.

What’s in it for You?

You’ll experience the benefits that come with being part of a successful and family-owned business that values every customer. There is no job too small for this team. With a direct line of access to the CEO, you will have the ability to make your mark through your positive influence on this integral role in business operations.

Enjoy full time hours, typically 8:00am to 4:00pm, which are negotiable for the right candidate. Your hard work will be rewarded by playing a key role in a supportive team environment where you will be encouraged to drive significant impact day to day.

If you are ready to make this role your own and drive success within a growing business, we’d love to hear from you. Apply now or contact john , on 08 83451842 or email [email protected] for a confidential discussion.