Account Manager/Client Success Manager - Unlock Your Potential with Us!

B MGMT Pty Ltd
Brisbane, QLD
A$60,000-$70,000 p/a
Sales → Account & Relationship Management
Full-time
Remote

Posted 3 days ago


About Our Company:

Are you ready to be part of a dynamic and supportive team? Do you love helping businesses not just survive but thrive? If you said yes, then this is for you! Join our reputable License Management Agency, where we’re dedicated to providing comprehensive support and guidance to license owners in the thriving online entertainment industry. Our mission is to empower talented individuals by offering tailored support and administrative assistance, enabling them to focus on building and launching their own Agencies. We’re committed to fostering a positive and inclusive environment that cultivates growth and success.

Why You’ll Love Working With Us:

● Flexible Work Hours: Enjoy the flexibility to work predominantly between 9 am and 5 pm, with room for adaptability—all while working remotely.

● Quarterly Bonus: Benefit from performance bonuses based on the success of License Owners’ launches through our profit-sharing system.

● Professional Development: Ongoing training and support with career progression.

Responsibilities:

● Be the main point of contact for a portfolio of License Owners.

● Deliver world-class support.

● Stay ahead of industry trends to educate and deliver sound advice that helps these agencies thrive and scale.

● Attend check-in calls with license owners to support and update them on their agency development progress.

● Onboard new License Owners.

● Provide daily support, guidance, feedback, and resources to license owners via Slack.

● Oversee support staff to ensure seamless support for License Owners.

● Review and guide the setup phase of Licensees, including website design, VSL scripts, and brand books.

Requirements:

● A strong background in providing top-tier client service, as you will manage a portfolio of high-ticket clients.

● Experience in managing and tracking the performance of a small team of virtual assistants or the confidence to do so.

● Understanding of social media promotion, design fundamentals, and website layout basics would be advantageous.

● Demonstrated ability to multitask effectively, prioritize multiple accounts, and maintain a high degree of accuracy and attention to detail.

● Previous experience in a similar role, preferably involving client services or account management.

Salary: $60,000 (commensurate with experience)

If you’re a dedicated, detail-oriented professional with a passion for client service and team management, we want to hear from you! Join our supportive team and unlock your full potential in the online entertainment industry.

How to Apply:

If this challenging and rewarding role sounds like the perfect fit for you, please submit your resume, cover letter, and a 3-minute video explaining who you are, your experience, and why you’re the best candidate. Send your video to Brooke at [email protected]. You will be shortlisted if you are the right applicant.


About B MGMT Pty Ltd

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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