About Us

We are a growing, multi-site dental group committed to delivering high-quality patient care through streamlined systems, professional teamwork, and clinical excellence. As we expand, we are seeking a Practice Manager & Executive Assistant who can work directly alongside the CEO/Principal Dentist to manage daily operations and absorb critical responsibilities, enabling the CEO to focus on strategic growth and leadership.

Role Purpose

This is a strategic hybrid role designed to duplicate and offload CEO-level responsibilities across the business. You will act as the CEO’s right hand, taking ownership of both operational management of the practice and executive-level coordination, enabling seamless execution of priorities across the group. You will ensure that business functions continue efficiently without needing the CEO’s direct input at every stage.

Key Responsibilities

1. CEO Support & Strategic Execution

Work closely with the CEO to duplicate and action strategic directives across sites

Represent the CEO in internal matters and relay decisions across departments

Follow up with team leaders and department heads on CEO’s instructions and timelines

Manage the CEO’s calendar, communications, priorities, and confidential matters

Prepare presentations, proposals, reports, and business documentation for the CEO

Track key performance indicators and compile data for CEO decision-making

Coordinate external stakeholder communication, including legal, HR, IT, and marketing

2. Practice Operations Management

Oversee end-to-end daily practice operations across multiple clinics

Supervise front desk and administrative teams to ensure policy adherence and efficiency

Manage staffing requirements, leave schedules, and onboarding for new hires

Ensure compliance with health regulations, infection control, and HR protocols

Maintain optimal appointment book flow and resolve scheduling gaps

Review and approve timesheets, rosters, and leave in systems such as Employment Hero

Ensure stock control, equipment servicing, and overall clinic readiness

Resolve patient issues/escalations and support a high standard of customer service

Ideal Candidate Profile

3–5+ years of experience in dental practice management or business operations

Proven experience supporting a business owner, CEO, or senior executive

Strong understanding of HR, compliance, scheduling, and dental software (CareStack or Dental4Windows)

High accountability and ability to make decisions in alignment with CEO directives

Excellent written and verbal communication skills

Discretion, diplomacy, and the ability to manage sensitive information

Driven, highly organised, and solution-oriented with a passion for leadership

Why Join Us?

Be at the forefront of decision-making with direct access to the business owner

Help shape the operational and strategic direction of a fast-growing group practice

Gain multi-site leadership exposure

Enjoy a positive, collaborative culture that values proactive leadership

Competitive salary package based on experience

To Apply:
Submit your resume and a tailored cover letter to [email protected] outlining your relevant experience and how you would add value in offloading CEO duties and managing a growing dental group.