The Business

This elite, fast-paced cosmetic surgery clinic is one of the most reputable in Australia, known for delivering exceptional results across a range of procedures including rhinoplasty, facelifts and body contouring. Their team is growing rapidly—and they need a confident, experienced Assistant Manager to help maintain their high standards of care and operational efficiency.

Working with industry-leading surgeons and a high volume of complex enquiries, the business is laser-focused on providing top-tier patient experiences.

What’s in it for you?

• $70K–$100K + Super, depending on experience
• Work alongside renowned surgeons and play a pivotal role in preparing patients for surgery
• Autonomy and responsibility – you’ll help manage the pipeline, quoting, and rebookings
• Opportunity to grow professionally
• Be part of a tight-knit, passionate team with big goals and high standards

About the Role

As the Assistant Manager, your job is to own the enquiry pipeline and ensure only quality, prepared patients make it through the door. You’ll triage enquiries, manage expectations around timelines, costs and suitability, and work closely with surgeons and staff to make sure every consultation and surgery is worth everyone’s time.

This is a full-time, hands-on role that would suit someone who understands what makes a cosmetic practice tick—a switched-on operator with excellent judgment and hustle.

Key Responsibilities

• Triage incoming surgery enquiries to assess suitability and readiness
• Manage quoting and surgical rebooking processes (especially for key surgeons)
• Ensure patients are financially aware and understand fees before consultations
• Support the practice manager with day-to-day clinic operations and priorities
• Assist with surgery preparation and client management
• Handle some reception/admin tasks, supported by another junior administrator
• Optional: assist with social media and content coordination, if skilled

Skills & Experience

• Previous experience in a medical, cosmetic or plastic surgery clinic is essential.
• Strong understanding of the patient journey and consultation process
• Able to confidently manage expectations and prequalify patients
• Highly organised, fast-paced, and switched-on - this is not a passive desk job
• A team player with exceptional communication and prioritisation skills
• Ambition to grow professionally within the clinic

If you thrive in a high-energy medical setting, love creating structure out of chaos, and know how to prioritise tasks that drive revenue—this is the role for you.

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