Job Description

• Permanent, Full Time
• $75,252.28 per annum plus Superannuation
• Join the Community Health & Wellbeing

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Support the Aged and Disability- Senior Business and Financial Support by managing day-to-day financial transactions, streamlining processes, and alleviating workload pressures.

What you’ll be doing:

• Process and manage invoices, payments, and reimbursements for Aged & Disability Services (ADS). ensuring accuracy and compliance with funding guidelines, Council policies, and the Aged Care Act.
• Set up and maintain debtor accounts, ensuring all client financial records are up to date and accurately reflect service usage and charges.
• Ensure all financial transactions adhere to Council financial controls, funding agreements, and aged care financial regulations.
• Support audits and financial reporting processes by preparing and providing required documentation.
• Respond promptly and professionally to account-related inquiries from clients, families, internal teams, and external agencies, ensuring clear communication of fees, payments, and account status.
• Provide guidance to clients and their representatives on payment options.
• Maintain financial data in client management systems (e.g., Carelink or other relevant platforms). ensuring information is accurately entered and updated.
• Generate and analyse financial reports to assist in decision-making, identifying trends, outstanding balances, and areas for financial improvement.

The skills and experience you’ll bring to the role:

• Skilled in gathering appropriate information to inform Aged and Disability- Senior Business and Financial Support
• Experience in accounts payable and receivable, invoicing, and financial administration.
• Ability to support internal staff and external clients with appropriate information to ensure their queries are met within the scope of the role.
• Demonstrated awareness and understanding of issues confronting older people and people with disabilities.
• Demonstrated knowledge of additional relevant community support agencies and service providers.
• Ability to communicate effectively with, cooperate with council staff, recipients and residents from a diverse range of age groups, cultures and backgrounds.
• Excellent written and verbal communication skills and the ability to gain co-operation of and communicate effectively with people from diverse backgrounds and cultures.
• Strong data entry skills with attention to detail and accuracy.

Required Certifications & Qualifications:

• Certificate or diploma in Business Administration, Finance, or a related field, or equivalent experience.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.