Join our Client as a Cartage Coordinator!
Are you a highly organised and customer-focused individual with a knack for Freight Forwarding? Our client, a global leader in supply chain optimisation, is seeking a dedicated Cartage Coordinator to join their Swanston Control Tower team in Melbourne!

About the Role:
As a Cartage Coordinator, you will play a crucial role in successfully managing cartage operations for all import freight shipments assigned to the control tower. You will be the go-to person for ensuring smooth and efficient delivery, all while providing exceptional customer service to our valued clients.

Key Responsibilities:

• Effectively manage all cartage operations, including monitoring cargo arrival and availability, pre-alerting carriers, accruing/paying charges, and obtaining delivery orders.
• Ensure cargo is clear for release (Customs and Quarantine) and not released to COD customers without payment.
• Provide all relevant documents and information to carriers and ensure complete and accurate invoicing.
• Arrange collection of cargo prior to storage.
• Manage LCL, FCL, and Air cartage coordination.
• Register shipments using the CargoWise 1 system.
• Monitor customs clearance status, navigating ICS and 1Stop.
• Liaise with suppliers and third-party companies.
• Provide quotes to internal stakeholders upon request.
• Ensure all costs are accrued and sent for posting or disputed in a timely manner.
• Ensure all intercompany invoices are correct and imported in a timely manner or disputed.
• Contribute to meeting branch/department KPIs within the Control Tower.
• Adhere to all Quality, Environmental, and OH&S criteria as stipulated in the client's IMS Manual.

What You'll Bring:

• Proficiency through training and/or experience in forwarding and customs procedures, transport, and customer service techniques.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to work autonomously and within a team environment.
• Well-organised with strong time management, problem-solving, and organisational skills, able to prioritise job tasks and work to deadlines.
• Preferred experience with CargoWise 1 and 1-Stop knowledge.
• Advanced knowledge of Word, Excel, and MS Outlook.
• Highly motivated and self-sufficient.

Why Our Client?
Our client is committed to fulfilling customer requirements within a cost-effective environment and operating in accordance with company policy, mission, vision, and standards. You'll be part of a proficient Business Unit, gaining valuable experience in customs clearance and freight forwarding methods and practices.

If you're ready to take on a dynamic role where your skills in logistics and customer service will shine, apply today or call Talentblue on 1300 377 388.