Great hourly rate | 12-month contract with path to permanent

Monday–Friday, 8-hour days | Perth CBD + WFH flexibility

Fun, supportive team | Career growth and development built in

About the Client

Our client is a leading organisation within the mining industry, committed to operational excellence and a high standard of internal service delivery.

About the Role

WorkPac are seeking an experienced Travel Officer to support the safe and efficient coordination of personnel travel across the Pilbara region. This fast-paced role is based in Perth CBD, working Monday to Friday on a 5:2 roster. You’ll play a key role in delivering outstanding customer service to a high-volume workforce.

Key Responsibilities

Coordinate bookings for flights, accommodation, and vehicles using InFlight, Concur, and PALMS

Respond to travel-related queries and provide support via phone and email

Liaise with internal and external stakeholders to ensure seamless travel operations

Audit, report and identify process improvements and training needs

Manage travel queues and process requests through ticketing systems

Resolve accommodation discrepancies and booking errors

Provide cross-team training and inbox management

Participate in rotational after-hours emergency travel support

Skills and Experience Required

Proven experience in customer service within a fast-paced environment

Excellent problem-solving skills and attention to detail

Ability to multitask, manage time effectively, and meet strict deadlines

Strong verbal and written communication skills

Able to work both autonomously and as part of a team

Proficiency in MS Office (Word, Excel, Outlook)

Experience with travel systems such as InFlight, SAP, and Concur (preferred)

How to Apply

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Call Tiffany Parker on 07 4979 8602 or email [email protected] quoting the below reference number.

Job Reference Number: 7469J20256905

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.