Position Description: Service Administrator

Company: The Environmental Group Limited

Subsidiary: Ignite Services

Division: Administrative

Location: Adelaide, South Australia

Job status: Part-time (28-hours a week)

Annual salary: $35 - $38 per hour

About The Environmental Group Limited

Ignite Services is a proudly South Australian company, established in 2005 and backed by The Environmental Group Limited (EGL)—a large ASX-listed national organisation dedicated to engineering a sustainable future. Together, we are united in our mission to deliver environmental and engineering solutions that support industries across Australia in achieving better environmental outcomes.

Ignite Services is an industry leader in industrial and commercial gas maintenance and installation, servicing a wide range of sectors across South Australia. Our passionate and skilled team of tradespeople and office staff are committed to delivering an exceptional level of customer service, with a reputation built on reliability, expertise, and innovation.

As part of our continued growth, we are currently seeking a highly motivated, positive, and outgoing individual to join our dynamic administration team. This role encompasses administration, accounts, and customer service responsibilities within a fast-paced and ever-evolving environment—requiring excellent prioritisation and adaptability.

About the Role

This diverse role combines administration, accounts, and customer service. You’ll play a key part in ensuring the smooth operation of day-to-day business activities within a fast-paced office. Reporting to the Office Manager, you will be required to multi-task, prioritise competing deadlines, and maintain a high level of professionalism in all communications.

Key Responsibilities:

· Provide front-line customer service via phone, email, and in-person

· General office administration including data entry, filing, and document management

· Accounts support including invoicing, purchase orders, and reconciliations

· Maintain and update internal systems and databases (MYOB and others)

· Support the coordination of service bookings and technician scheduling

· Assist with HR, WHS, and payroll processes where required

· Contribute to a safe and positive workplace culture

Qualifications:

· Minimum 3 years’ administration experience in an office-based role

· Proficient in Microsoft Office Suite

· Working knowledge of MYOB or similar accounting software

· Full Australian working rights

Preferred Skills:

· Experience with HR, WHS, or payroll processes

· Familiarity with Oracle systems, Microsoft Office Suit, CRM Systems & Invoicing

· Background in the gas, plumbing, or service industry

· Previous experience in a SHEQ-compliant environment

Personal Attributes:

· Highly organised with excellent time management

· Strong attention to detail and numeracy skills

· Confident communicator, both written and verbal

· Customer-focused with a friendly, solution-oriented mindset

· Adaptable, self-motivated, and a true team player

What You Will Get

· Immediate start available

· Weekly pay and staff uniform

· Flexible working environment (Monday to Friday)

· On-site parking and modern office facilities

· Supportive team and ongoing career development opportunities

If you thrive in a busy office setting, take pride in your work, and enjoy delivering exceptional customer service, we’d love to hear from you.

All employees of The Environmental Group Limited are subject to Police Checks. We undertake random drug and alcohol testing to ensure the health and safety of all employees, clients, and members of the public.

Please note: Only shortlisted candidates will be contacted.