About Canberra Spine Centre & the role!

WHO WE ARE: The Canberra Spine Centre is a busy & growing allied health clinic located in O’Connor, ACT. We take great pride in our fantastic reputation for client service, and are dedicated to helping our community become well, stay well, and live life at their most optimal!

OUR MISSION: Is to positively impact each individual that enters our space with a strong sense of re-connection, empowerment, and passion for living a life of true wellness, equipped with the skills required to be the best possible version of themselves.

OUR TEAM: Is a diverse, but cohesive team of 5 Chiropractors and 4 Chiropractic Assistants. Our strong clinic culture allows our team to both thrive as the individual practitioners that they are, but to also work seamlessly together to co-manage patients. This role requires a great deal of administrative support to our exceptional practitioner team and as such we require the successful candidate to be a strong team player.

THE ROLE: The Canberra Spine Centre is seeking a devoted, hard-working, and hands-on Administration assistant who will stand out in the role and further support our growing team.

This role is a full-time position, and is suited to someone who is looking for a long-term role with many opportunities for growth within the practice & education, not just a temporary position.

The successful candidate must have flexibility in their availability and be able to work a combination of early mornings, afternoons/evenings until 6.30pm, and occasional Saturdays until 12.30pm.

Job tasks and responsibilities:

Role and Responsibility:

• To act as the first point of contact for all new and current clients of the clinic.
• Ensuring an exceptional experience is had by each and every person that makes contact with the clinic.
• Consistently upholding and promoting the values and philosophies of the clinic and displaying a sincere passion for what we do.
• Show flexibility, consistency, loyalty, and dedication to your team.
• To be the primary support person for each practitioner in the business, ensuring the timely and efficient flow of their day.
• Process payments, schedule appointments, manage recall procedures, communicate with third-party payees.
• Coordinate, plan and execute workflow activities in a efficient, productive and customer focused manner.
• Possess a strong and consistent patient focus with the ability to liaise in accordance with practitioner recommendations.
• Manage all external communication and patient queries.

Application Process:

To apply for this role, please provide a well thought out and articulate cover letter explaining why you are the person best suited to this amazing role along with your detailed and up to date resume.

Applications which do not contain a cover letter will be disregarded.

The successful applicant will have the following skills and personal attributes:

• An infectious personality and empathetic nature.
• A can-do attitude, willingness to evolve and grow with the business.
• Team orientated both within the administration team and with the other employees in the business.
• Willingness to take direction from the senior members of the team.
• Self-motivated, diligent, and hard working.
• Display flexibility, consistency, loyalty, and dedication to the team.
• Articulate high-level communication skills both written and verbal.
• Impeccable personal presentation.
• Demonstrates strong computer literacy.

Job benefits & perks:

In return for your hard work, you will receive:

• Rewarding salary (based on experience and skill set).
• Career advancement opportunities.
• Free onsite parking
• An innovative, passionate, supportive and team orientated environment to work in.