Join Our Team at Hastings Co-op!

Are you a friendly and proactive individual with a passion for customer service and administration? We have an exciting opportunity for an Administration /Accounts Assistant to join our dynamic team at our Head Office. This is a full-time position, but we would consider a job share arrangement for the ideal candidates.

About the Role:

The Administration /Accounts Assistant will be at the heart of our operations, providing essential administrative support across a range of functions including accounts payable, marketing, governance, and health and safety. You will be the primary point of contact for incoming calls, directing them as needed, processing sales transactions, and updating member database records.

This is a customer-facing role, so we are looking for someone with an engaging and welcoming personality who can make a positive first impression. You will also play a key role in maintaining the office environment, which includes some light cleaning duties to ensure the space remains professional and welcoming.

In addition to your regular duties, you will provide holiday and peak trading period cover for other administrative positions. You will also have the opportunity to grow your skills, with scope to take on Board minute-taking responsibilities and broader administrative tasks.

What We Are Looking For:

Excellent communication and interpersonal skills.

A friendly and professional attitude towards customers and colleagues.

Strong organisational skills with attention to detail.

Ability to work independently and as part of a team.

Adaptability and willingness to take on new challenges.

Proficiency in Microsoft Office Suite.

Why Join Us?

Develop your skills in a supportive environment.

Opportunity to take on minute-taking and broader administrative responsibilities.

Work as part of a dedicated and friendly team.

Be part of a cooperative that values community and customer service.

If you are a proactive and reliable individual with a passion for administration and customer service, we would love to hear from you!