Customer Service Officer

Seneco Wealth Pty Ltd
Karratha, WA
A$65,000-$80,000 p/a
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 21 days ago


Join a Team That Values Your Skills!

An exciting opportunity has arisen for a customer-focused and highly organised Customer Service Officer to join ITP Accountants – Karratha at our brand new store opening in the Karratha City Plaza.

If you love a dynamic role with variety, enjoy supporting clients, and have strong admin skills, this is the perfect opportunity for you!

Why Join Us?

A professional, supportive team – Work alongside experienced accountants in a fast-paced yet friendly office.

Varied & engaging work – No two days are the same! From client service to admin support, this role keeps you on your toes.

Career stability & growth – A full-time, long-term opportunity with potential career progression.

Employee benefits – Access to training, discounted tax services, and well-being initiatives.

What You'll Be Doing

As the Customer Service Officer, you will:

Be the first point of contact – answer calls, emails, and greet clients professionally.

Provide comprehensive client support – answer questions, confirm sensitive tax information, and resolve enquiries.

Maintain accurate client records and databases.

Prepare and process administrative documents – invoices, statements, and correspondence.

Assist accountants with various client admin tasks.

Keep the office tidy & running smoothly – juggle competing priorities while staying organised.

What We're Looking For

Proven experience in customer service or administration, ideally in accounting or professional services.

Excellent communication & interpersonal skills – ability to liaise with diverse clients.

Strong organisational skills & attention to detail.

Ability to stay calm under pressure & manage competing priorities.

Tech-savvy – confident in Microsoft Office and comfortable with CRM systems & phone line switching.

A friendly, professional, and proactive attitude.

Important Information:

Full-time role (40 hours per week) – potential extended hours in July & August (busiest period).

Start Date: No Later than 9th June 2025, as training will be provided during June.

About Us

Seneco Group, trading as ITP Accountants WA, is a trusted accounting firm with a strong presenc. We provide high-quality tax and accounting services, focusing on long-term client relationships, innovation, and continuous improvement.

How to Apply

Please forward your resume and a covering letter to [email protected]

Apply now and become a key part of our growing team!


About Seneco Wealth Pty Ltd

West Perth, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Customer Service Officer

ITP Accountants WA

South Hedland, WA
A$35-$40 p/h
Full-time
On-site

Customer Service Officer

Shire of Ashburton

Logo for Customer Service Officer
Tom Price, WA
A$63,336 p/a
Full-time
On-site

Customer Service Consultant

Irvin Bullbars

Logo for Customer Service Consultant
Midvale, WA
A$70,000-$75,000 p/a
Full-time
On-site

Sales & Customer Service Assistant

Pearls of Australia

Logo for Sales & Customer Service Assistant
Subiaco, WA
A$55,000 p/a
Full-time
On-site

Customer Service Representative

WOW Recruitment

Logo for Customer Service Representative
Carlisle, WA
A$65,000-$75,000 p/a
Full-time
On-site

Customer Service Representative – Battery Distribution | Energy Spurt WA

Energy Spurt WA Pty Ltd

Canning Vale, WA
A$60,000-$70,000 p/a
Full-time
On-site

Customer Service Officer

Urban Direct Wholesale

Cockburn Central, WA
A$65,000-$70,000 p/a
Full-time
On-site

Customer Service & Sales Support Officer

GRANDE FOOD SERVICE

Logo for Customer Service & Sales Support Officer
Albany, WA
A$65,000-$75,000 p/a
Full-time
On-site