Customer Service Officer
Seneco Wealth Pty Ltd
Posted 21 days ago
Join a Team That Values Your Skills!
An exciting opportunity has arisen for a customer-focused and highly organised Customer Service Officer to join ITP Accountants – Karratha at our brand new store opening in the Karratha City Plaza.
If you love a dynamic role with variety, enjoy supporting clients, and have strong admin skills, this is the perfect opportunity for you!
Why Join Us?
A professional, supportive team – Work alongside experienced accountants in a fast-paced yet friendly office.
Varied & engaging work – No two days are the same! From client service to admin support, this role keeps you on your toes.
Career stability & growth – A full-time, long-term opportunity with potential career progression.
Employee benefits – Access to training, discounted tax services, and well-being initiatives.
What You'll Be Doing
As the Customer Service Officer, you will:
Be the first point of contact – answer calls, emails, and greet clients professionally.
Provide comprehensive client support – answer questions, confirm sensitive tax information, and resolve enquiries.
Maintain accurate client records and databases.
Prepare and process administrative documents – invoices, statements, and correspondence.
Assist accountants with various client admin tasks.
Keep the office tidy & running smoothly – juggle competing priorities while staying organised.
What We're Looking For
Proven experience in customer service or administration, ideally in accounting or professional services.
Excellent communication & interpersonal skills – ability to liaise with diverse clients.
Strong organisational skills & attention to detail.
Ability to stay calm under pressure & manage competing priorities.
Tech-savvy – confident in Microsoft Office and comfortable with CRM systems & phone line switching.
A friendly, professional, and proactive attitude.
Important Information:
Full-time role (40 hours per week) – potential extended hours in July & August (busiest period).
Start Date: No Later than 9th June 2025, as training will be provided during June.
About Us
Seneco Group, trading as ITP Accountants WA, is a trusted accounting firm with a strong presenc. We provide high-quality tax and accounting services, focusing on long-term client relationships, innovation, and continuous improvement.
How to Apply
Please forward your resume and a covering letter to [email protected]
Apply now and become a key part of our growing team!
About Seneco Wealth Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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