Customer Service Representative at Energy Spurt WA

About Us

Energy Spurt WA is a fast-growing, dynamic new business founded by a team with over a decade of experience in the solar and renewable energy industry. Our mission is to become the go-to procurement partner for businesses of all sizes in this sector.

We provide wholesale B2B solar battery products backed by streamlined systems, knowledgeable customer service, and strong local supply management. Our ERP platform, efficient operations, and commitment to ethical growth help our clients build a healthy, scalable supply chain.

We believe in internal growth, shared success, and open collaboration. If you're eager to learn, hungry for success, and motivated to grow in an innovative and high-paced environment—this is your chance to join us from the ground up.

The Role

We're on the hunt for a passionate and enthusiastic Customer Service Representative / Sales Support Officer to join our growing team in our Canning Vale office. In this role, you'll be the first point of contact for our wholesale clients, helping manage day-to-day communication and supporting the sales cycle with accuracy and professionalism.

You’ll receive full product and industry training to help you thrive in the fast-moving solar sector.

Key Responsibilities

Respond to inbound sales enquiries via phone and email

Provide timely and professional support to existing B2B customers

Prepare quotations and offer product or technical support where authorised

Accurately enter customer orders into the system and ensure follow-through

Proactively identify and develop potential sales opportunities

Collaborate with internal teams (Sales, Procurement, Operations, Accounts) to support a smooth customer experience

Maintain clear documentation of customer interactions and ensure CRM records are up to date

What We’re Looking For

Strong written and verbal communication skills

Customer-first mindset with a friendly and professional phone manner

Reliable, self-motivated, and solution-focused

Great attention to detail and accuracy in data entry

Proficiency in Microsoft Office (especially Outlook and Excel)

Willingness to learn and grow within the renewable energy space

Experience in solar or B2B environments is a bonus, but not essential

What We Offer

Attractive salary package + monthly performance bonus

Career development opportunities as the business expands nationally

A supportive, ethical, and professional team culture

Industry training and ongoing mentorship

The opportunity to work with a world-class Tier 1 product range

Join a business that values your growth and gives you room to lead

Ready to Join Us?

If you’re a quick learner, driven, and want to be part of something big from the ground up—we want to hear from you. Bring your energy, positive attitude, and passion for customer service, and let’s build something amazing together.

Apply now and start your journey with Energy Spurt WA.

Please provide a current CV and a cover letter in order for us to consider your application.