Administration & Customer Service Officer
Northbridge Recruitment
Posted 2 days ago
Administration & Customer Service Officer �� Strathpine | �� 6-Month Contract | �� $38.76 per hour + Super
Previous council experience highly regarded
Are you a skilled administrator with a passion for customer service and community-focused work? This is your chance to join a local government team, supporting the delivery of vital Community & Environmental Services.
In this dynamic role, you'll provide frontline customer service and behind-the-scenes admin support, helping to ensure smooth operations for residents, ratepayers, and internal council teams.
Key Responsibilities:
�� Deliver high-quality customer service across a wide range of council services.
�� Manage and action customer requests, including triaging and coordinating responses for Councillor and Mayoral enquiries.
�� Provide admin support to specialist service areas such as cemeteries and immunisation (may include working across multiple locations).
�� Process permits, licenses, and registrations end-to-end.
�� Prepare reports, presentations, flow charts, and statistical data as needed.
�� Support purchasing activities, stock management, and day-to-day operational admin tasks.
�� Build positive relationships with stakeholders and promote the department’s profile.
What You’ll Bring:
✅ Strong communication skills — written, verbal, and presentation.
✅ High attention to detail and customer-focused mindset.
✅ Experience working in a fast-paced, team-oriented environment.
✅ Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Technology One systems.
✅ Ability to handle sensitive information with professionalism and discretion.
✅ Previous experience in local government or council is highly regarded.
✅ A positive attitude and collaborative approach to team culture.
Why Apply?
✔ Work in a supportive, community-driven team.
✔ Gain valuable council experience (or bring your expertise to a new team).
✔ Attractive hourly rate with super.
✔ Convenient Strathpine location.
✔ Great opportunity to build local government networks.
**Further details available upon request**
If you meet the above criteria, send your updated CV and your short Cover Letter explaining how you match the job requirements.
E: [email protected] P: 0482077078
Northbridge Recruitment is always hiring! For this and other opportunities, please visit. http://www.nbridge.com.au
Only shortlisted candidates will be contacted. SPONSORSHIP IS NOT AVAILABLE for this role. Applicants must be based in Australia.
About Northbridge Recruitment
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