Osborne Richardson are public sector specialists, and we are delighted to be assisting our state government client in the search for Business Support Officers with experience in Administration, or Customer Service.

About the Role:

We are seeking motivated and detail-oriented Business Support Officers with expertise in Customer Service, Procurement and/or Administration to join our growing team. As a Business Support Officer, you will play a key role in supporting our operational functions, ensuring smooth day-to-day activities, and contributing to the efficiency of procurement processes and administrative tasks.

This is an excellent opportunity to develop your career in a dynamic work environment while working alongside a team of professionals committed to providing high-quality support to our internal stakeholders and business operations.

Key Responsibilities:

Administration Support:

Provide administrative support to the management team and other departments as needed.

Prepare and maintain various reports, documents, and correspondence.

Coordinate meetings, appointments, and travel arrangements.

Process invoices, purchase orders, and other financial documents.

Maintain and organize office records and filing systems.

Support the creation and implementation of internal processes and workflows.

Customer Service:

Act as a liaison between the business, suppliers, and customers to ensure smooth communication and service delivery.

Address and resolve any inquiries related to procurement or administrative matters.

Skills & Qualifications:

Proven experience in a Business Support, Customer Service or Administration role.

Strong administrative and organizational skills, with the ability to multitask and prioritize tasks effectively.

Local and/or state government job experience (desirable)

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Excellent communication and interpersonal skills, with a customer-focused attitude.

High attention to detail and accuracy.

Ability to work independently and as part of a team.

Experience with procurement software or financial management systems (desirable).

Strong problem-solving abilities and a proactive approach.