✨ We're Hiring! Office Admin & Customer Service Star Wanted ✨

Aussie Pharma Direct is a proudly Australian-owned company providing high-quality health, wellness, and safety products. We’re passionate about excellent service, innovation, and making a positive impact every day.

🧭 About the Role:
We’re on the hunt for an experienced Office Administrator / Customer Service Champion to join our small but mighty team. You'll be the go-to person for customer queries, internal admin magic, and keeping the wheels turning behind the scenes.

This is a diverse and hands-on role, where every day brings something new — from answering customer enquiries and supporting the sales team to processing accounts and flexing your Excel muscles.

🛠️ Key Responsibilities:

Respond to customer enquiries via phone, email, and online channels (with a smile, of course!)

Learn our full product range (don’t worry — we’ll train you!) so you can confidently assist customers

Provide admin support to management and our sales team

Process POS sales and ensure accurate record-keeping

Prepare reports and keep systems up to date

Be the reliable back-up for our accounts team when needed— reporting, receivables and payable

Manage the facilities for the office

Help keep our operations smooth, efficient, and drama-free in the office and warehouse

✅ You’ll Need To Have:

2+ years of solid admin/customer service experience (this one’s non-negotiable)

High attention to detail — nothing gets past you

A proactive, use-your-initiative attitude — you're not afraid to take the lead

Intermediate to advanced Excel skills

A qualification in Business Administration (Level 3 or higher) OR 3+ years of on-the-job experience

A good understanding of accounts processing will be an advantage

💡 Bonus Points For Experience With:

Shopify – because we love an efficient online store

Xero – our accounting software of choice

Inventory or order management platforms

🎯 The Right Fit:

You’re organised, reliable, and calm under pressure. You enjoy helping people, take pride in doing things well, and love ticking things off your to-do list. You’re also tech-savvy and not afraid to learn new systems when needed.

Applications will be reviewed via the portal, please include a cover letter

NOTE: No agency contact please