About the role

This is a full-time role located in Malaga, WA 6090, where you will be responsible for providing exceptional customer service and sales administration support to the Sales and Accounts teams at Harvestime WA. You will be an integral part of the Client and Sales Administration function, ensuring the efficient processing of customer orders, invoicing, and other key administrative tasks.

What you'll be doing

Liaise with customers to process orders and provide excellent customer service

Generate accurate invoices and manage the invoicing process

Maintain customer accounts and update customer information

Provide administrative support to the Sales and Accounts teams as needed

Contribute to the continuous improvement of sales and invoicing processes

What we're looking for

Proven experience in a customer service or sales administration role

Strong communication and interpersonal skills, with the ability to build positive relationships with customers

Excellent attention to detail and accuracy in data entry and record-keeping

Transport logistics experience is advantageous including knowledge of Perth Metropolitan area

Proficient in using Microsoft Office suite, particularly Excel and Word

Excellent skills in accounting software MYOB or similar is essential

Ability to work independently and as part of a team to achieve targets and objectives

Excellent telephone manner

Knowledge of invoicing and accounting processes is highly desirable

What we offer

At Harvestime WA, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits of working with us include:

Competitive salary with regular pay reviews

Training and development opportunities where necessary

Onsite parking

Family owned business with a friendly work environment

About us

Harvestime WA is a family food wholesaler of healthy and organic products, who is seeking a full time Customer Sales & Invoicing Officer to join our team. With a strong focus on customer satisfaction and innovation, we are committed to supporting the growth and success of our customers. Our team of dedicated professionals work together to deliver high-quality products and exceptional service, contributing to the overall success of the business.

As part of our Sales team you will attain excellence in back of house operations. We are focused on customer experience in all that we do, and we are seeking a customer service focused team player to be an integral part of our team.

We welcome someone who is a self-motivated individual who can work with a sense of urgency and who takes pride in their work and can offer constructive feedback. If you are excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.