Client Support Consultant / Document Processing

Coadys Personnel Consultants P/L
Melbourne, VIC
A$65,000 p/a + Super
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
Hybrid

Posted 24 days ago


This is a truly superb opportunity for a team player with top communication skills, an energetic and driven nature and the ability to learn online systems quickly to join a successful and highly progressive technology company who truly value their people.

Full training will be provided in the specifics of this high volume and fast-paced role where you will work within an awesome team. The position involves conducting searches for documents online via various authority portals and liaising with customers to communicate outcomes and solutions.

Specifically this includes:-

  • Ordering, processing and chasing up online documents on behalf of clients
  • Handling high volumes of inbound client enquiries via phone and email
  • High volume data entry
  • Maintaining exceptional customer service standards
  • Providing general administration support such as filing and phone support to contribute to overall team success

To be considered you will have an excellent phone manner with clear and professional spoken English. Office based admin or call centre experience is preferred however experience in fast-paced hospitality or retail environments is also considered beneficial. Any prior exposure to the legal and/or conveyancing sectors will be highly regarded and experience with any form of high volume document processing or inbound calls would be favourable.

Salary guide is $65,000 + Super and standard hours are 8.30am - 5.00pm. The company offers a hybrid work from home (2 days per week) with 3 days in the office (Melbourne CBD).

Importantly, you will be ready to see your career fly as opportunities to progress within this leading organisation are endless! You will work alongside a fantastic team who are supportive, collaborative and day-to-day, this is a place you want to work!

Staff benefits include:

  • Fully stocked kitchens (daily breakfast and snacks) with lunches provided 2-3 times per week and free barista coffees
  • 5 additional days of wellbeing leave per annum
  • Monthly massages
  • Free gym membership
  • Ongoing professional development opportunities and career pathway program with formal career growth program
  • Video games consoles, pool tables and ping pong comps
  • Rewards & recognition programs

For immediate consideration please forward your CV to Coadys via the SEEK application link.

Please note only shortlisted candidates will be contacted.


About Coadys Personnel Consultants P/L

North Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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