About the role

We are seeking a friendly and professional experienced Receptionist to join our team at Launceston PCYC. This casual role will be responsible for providing exceptional customer service and administrative support to our members and visitors. Hours will be Tuesday 5 - 8PM, Wednesday 5 - 9PM, Thursday 4 - 8PM, Friday 5 - 8PM and Saturday 9AM - 5PM. You will play a vital part in ensuring the smooth running of our front-of-house operations.

What you'll be doing

Greeting and welcoming members, visitors and staff in a warm and professional manner

Answering and directing incoming phone calls

Maintaining a tidy and organised reception area

Providing general administrative support, including filing, data entry and report preparation

Assisting with event and programme coordination as needed

Promoting PCYC services and programmes to members and the local community

End of Day Closure - Responsible for all closing procedures when rostered for closing.

What we're looking for

Previous experience in a customer service or reception role

Excellent communication and interpersonal skills

Strong organisational and multitasking abilities

Proficiency in using standard office software (e.g. MS Office)

A reliable, positive, friendly and helpful attitude

Familiarity with the local area and community an advantage

What we offer

At Launceston PCYC, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration, flexible working arrangements and opportunities for professional development. As part of our team, you'll have the chance to make a meaningful impact on the lives of young people in our local community.

About us

Launceston PCYC is a not-for-profit organisation dedicated to empowering and supporting young people in the Launceston region. We operate a wide range of recreational, educational and community programs aimed at promoting personal growth, healthy lifestyles and positive social engagement. With over 50 years of history, we are a respected and trusted part of the local community.

If you are excited to join our team and contribute to our important work, apply now.