Benefits:

• Newly created role
• Global Healthcare leader
• Drive Customer Experience initiatives
• Digital & Salesforce subject matter expert
• Partner with local & global Commercial teams
• Drive omni-channel capabilities, strategies & engagement
• Well reputed company culture
• Parking on-site
• Attractive package on offer

The Company:
Established over 70 years ago, this global business' name is synonymous with innovation and quality. They are driven to positively impact health and are motivated to develop the latest advances across multiple portfolios.

Due to an impressive growth trajectory and heavy investment in the organisations’ tech capabilities, an exciting & new role has been created within the Australian business.

The Role:
Reporting to the Divisional lead, you will be instrumental in driving the organisations technology & Digital journey forward. Overall you will be instrumental in improving the CX function of the business (along side your team members). As the Salesforce subject matter expert, you will partner tightly with the Marketing & Sales teams across the different business units and act as the internal consultant, enhancing & accelerating the organisations’ Digital & Omni-channel journey.
Key responsibilities include:

• Partnering with Marketing teams, integrating efficacious Digital strategies into their overall brand plans
• Support & train Sales teams to use CRM effectively
• Coach Commercial teams on system capabilities
• Devise ‘best practise’ processes
• Devise, deploy & manage impactful Digital & Omni-channel campaigns
• Act as conduit between local Commercial teams & Global Technical teams
• Manage Digital projects end to end
• Conduct ROI & post campaign analysis

Your skills & background

• 3 years Digital Marketing experience
• Relevant tertiary qualifications
• Displayed Salesforce front end user expertise
• Proven ability to develop impactful Digital campaigns
• Superior project management capabilities
• Passion & aptitude for improving customer experiences
• Superior stakeholder engagement capabilities
• Passion for improving processes & efficiencies
• Solid analytics capabilities
• Can-do attitude
• Strong influencing & communication skills

How to Apply
Click apply or contact Marion Ludeking - Divisional Manager on [email protected]

About Healthcare Professionals Group

Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.

• Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;
• Commercial Recruitment - Marketing, Sales, Analytics, Clinical Support & Education, Government and External Affairs;
• Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;
• Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.

For more job opportunities, visit www.hpgconnect.com