Grow with our organisation as we rapidly expand in a fast-growing, established, and successful protective coatings industry. With experienced management, long-term staff, and great systems, you will love working here. As a specialist manufacturer/wholesaler supplying to the construction & trade industry, we have built a reputation for providing quality products and expert advice. Many people call us the "apple" of the coating industry.

Your Responsibilities

As a customer acquisition and relationship-building star, you will be reporting to the Site Manager and working as part of a small in branch team, you will enjoy a mix of face-to-face customer contact in addition to phone, email, and light warehouse duties.

• Face to face customer service for walk-in trade and retail customers.
• Managing phone/email enquiries and order taking.
• Data entry of orders and customer follow ups.
• Building existing client relationships through regular contact and follow-up.
• Making outbound calls to establish new client relationships.
• Lead validation & research.
• Light warehouse duties including unloading stock and packing orders.
• Assisting customers with training, product knowledge and information.
• Working within and assisting with company training courses.

Your Benefits

This is your opportunity to join an expanding company with further growth potential and career opportunities on offer for the right person. You will enjoy working with colleagues who are enthusiastic and committed to providing customers with exceptional service and hitting the sales targets for the Keilor East branch.

Build your career with a progressive, supportive and opportunity-filled company! Offering great systems, ongoing training, onsite parking and great hours (40 hours per week) Monday to Friday, what more could you ask for?

Your background

"Sales" is your profession, it's your art, it's your trade. Because of this you will be well versed in excellent face to face customer service skills and a great telephone manner with the ability to build relationships and close deals.

Product training will be provided, however we would love you to have the following skills and experience to build upon;

• An unwavering drive to succeed and smash targets.
• An open mindset willing to be developed for greater success.
• Previous customer service experience essential.
• Sales, quoting and trade experience are highly regarded.
• Proficient computer skills including Outlook, Internet and CRM.
• Enthusiastic and helpful nature.
• Reliable and trustworthy.
• Strong attention to detail and organisational skills.
• Ability to work autonomously and as part of a small team.
• Current drivers’ licence for occasional travel between branches.
• Forklift licence a plus, but not required.

We'd love to hear from you, got what it takes but not the Resume? Sell yourself to our Regional Manager on 0410 158 512.