About us
Flooring Xtra is Australia’s fastest-growing floor-covering brand on a mission to deliver a Fabulous Flooring experience! With over 40 years in the business, we know our carpet and hard-flooring inside out. Each store prides itself on expert advice, quality products and outstanding service.

About the role
Flooring Xtra Moorabbin is seeking an Administrator / Sales Support Specialist to join our team. You’ll be the first point of contact for customers—answering calls and emails—while handling data entry and basic account management. Your focus is on keeping our sales process running smoothly and ensuring every customer interaction is seamless.

Tasks & Responsibilities

Provide a professional, friendly customer experience via phone and email

Enter and maintain client data accurately in our CRM

Assist the sales team by preparing quotes, order confirmations and follow-ups

Schedule site measures and manage booking calendars

Monitor order progress and update customers on status

Handle basic account queries and resolve issues promptly

Support post-sale customer follow-up to ensure satisfaction

Why join us?

Competitive salary

Training and ongoing development

Collaborative, supportive team culture

Opportunity to grow within a fast-paced sales environment

The ideal candidate will have

Minimum 2 years’ experience in administration or customer support

Strong phone, email and written communication skills

High attention to detail and excellent organisational ability

Ability to multitask and prioritise in a busy environment

Proficiency with Microsoft Office and CRM systems

A positive, solution-focused attitude

Apply now
If you’re organized, customer-centric and eager to support a dynamic sales team, please apply today with the SEEK ‘QUICK APPLY’ button above. We look forward to meeting you!