Service Administrator & Operations Assistant – MSA (Machinery Services Australia)

📍 Sumner, Brisbane QLD
🛠️ Full-time | Technicians – Trades & Services
🚀 Immediate Start | Part of the General Services Group

Job Summary

Play a key role in service and operations support — assist with job scheduling, parts, invoicing, and admin for a busy machinery services team.

Key Selling Points

🛠️ Mix of service admin and hands-on coordination in a technical environment

🚀 Join a growing group with exposure to multiple brands and equipment types

📍 Full-time, immediate-start role in Sumner with onsite parking and team support

About the Role

We’re looking for a switched-on Service Administrator & Operations Assistant to join the team at MSA (Machinery Services Australia), based in Sumner.

You’ll support the day-to-day running of both workshop and field service operations, including technician scheduling, Simpro job management, parts ordering, and service records. This is a hands-on, practical role with plenty of variety — ideal for someone who’s comfortable in a machinery or service-based environment.

MSA forms part of the General Services Group, working closely with Lift Care Services and Endurequip Services to deliver reliable service across lifting and access equipment.

What You'll Be Doing

Setting up and managing jobs in Simpro (job management software)

Assisting with technician scheduling and job tracking

Raising purchase orders, ordering parts, and tracking deliveries

Supporting stock control and inventory management

Helping generate invoices and service documentation

Communicating with clients, suppliers, and field teams

What You'll Bring

Previous experience in service admin or workshop coordination

Simpro or job management system knowledge (ideal, but not essential)

Great organisation and communication skills

Experience with machinery, EWPs, hoists, or related equipment is a plus

Confidence working in a hands-on admin role across multiple priorities

A proactive, team-focused mindset

Why Join Us?

Stable full-time role with variety and long-term potential

Friendly, down-to-earth team culture in our Sumner workshop

Exposure to specialist equipment and multiple business units

Be part of a growing group and help shape the way we operate

Keen to apply?
Send your resume and a short intro to [email protected] — we’re reviewing applications as they come in.