CAFÉ MANAGER

Company

Lawleys Bakery-Cafe

Thombro PTY LTD

Job Title

Café Manager ANZSCO 141111

Position definition

Full time position

Pay

$60,000 - $75,000 for 38 hr week. All extra hours paid

Qualifications

Degree advanced Diploma or Diploma in hospitality or management or both. Qualifications will be looked at alongside experience.

Employment Experience

2 years with qualifications

3 Years without qualifications

Essential Skills

The candidate filling the position will be expected to have the following skills:

We are looking for a motivated person to treat their cafe as their own. You hire your own staff, 4 day week roster (time permitted), every hour you work paid for, Head Office support, Team environment and ongoing support when you need it.

· Attention to detail.

· Ability to multitask.

Main Tasks

The successful applicant will have the ability to do the following

Organises and controls the operations Lawleys cafe

Develop action plans for the team to meet operational and organizational objectives

managing and organising day to day operations of Lawleys Cafe

planning and organising special functions as in Mother’s Day, Christmas etc.

planning menus in consultation with Chefs, Cooks and Directors agreeing and managing budgets for the food side of the cafe

arranging the purchasing and pricing of goods according to budget overseeing stock levels and the ordering of supplies for the cafe, coordinate with vendors and order supplies

assist in recruiting and appointing new team members have good interview techniques

Overseeing open and close procedures and financial transactions with staff and teaching procedures

ensuring dining facilities comply with health regulations ensuring compliance with licensing, hygiene and health and safety legislation/guidelines and ensuring cafe is always clean, functional and of suitable appearance

Teaching and training staff how to deal with customers to assess their satisfaction with meals and service and ensuring all complaints are dealt with by staff

Assign rules and responsibilities to employees for operational effectiveness

Identify and Address issues in cafe performance

Monitor and manage Café staff by regularly conducting performance issues providing feedback and setting goals to improve performance

Develop strategies and operational plans managing execution and measuring café results

selecting, training and supervising waiting and kitchen staff ect

may take reservations, greet guests and assist in taking orders

be in charge of preparing weekly roster while considering multi-tasking training

Take staff meetings and continue to better procedures as the industry is dynamic

Deal with customer complaints delivering exceptional customer service