About the role

We are seeking a part-time motivated customer focused Office Administration and Operations Assistant to join the team based at our Laverton North branch. You will be assisting with the day-to-day admin and operations for temporary fencing hire. Working in a small admin team you will be handling customer inquiries, helping to co-ordinate fencing deliveries and pick ups. generating customers quotes, contracts, invoices and assisting in the end to end hire process . This is an excellent opportunity to gain valuable experience and contribute to the success and growth of the branch, with the flexibility to work family friendly hours.

About us

Aim Site Hire Pty Ltd is a leading provider of site equipment and services in Victoria. With a focus on providing exceptional customer and product experience, we have well established customer relationships and have been operating in the hire industry for over 40 years. With 5 branches located throughout Victoria, this role is based at our Laverton North branch which focuses on our temporary fencing hire.

What you'll be doing

Managing incoming phone and email hire enquiries

Handling sales leads

Communication effectively with clients regarding quotes, orders and job status

Generating customer quotes, contracts and invoices with accuracy

Managing customer purchase orders

Providing general administrative support to the operations and sales team

Processing off hire requests

Liaising with internal departments and external stakeholders to ensure timely and effective communication

Identifying and implementing process improvements to enhance efficiency

What we're looking for

Proven experience in an administrative or operations assistant role

Commitment to providing exceptional customer service

Be computer literate and be able to adapt to learn new systems quickly

Strong organisational and time management skills with the ability to prioritise tasks

Excellent communication and interpersonal skills, with a friendly demeanour

Attention to detail and a keen eye for accuracy

Must be able to work autonomously whilst being a team player

Flexibility and a willingness to adapt to changing priorities

What we offer

At Aim Site Hire Pty Ltd, we value our employees and strive to provide a supportive and collaborative work environment. We offer a range of benefits, including:

Flexible work arrangements to support work-life balance

Training and Development opportunities to enhance your skills

A friendly and inclusive team culture that values people

If you are excited about this opportunity and believe you have the necessary skills and experience, we encourage you to apply now.