Join Our Team as a First Aid Operations Coordinator

Location: Sydney | Full-Time Role

Are you highly organised, thrive in fast-paced environments, and have a passion for supporting teams that make a real difference? We are looking for a proactive Operations Coordinator to help manage and grow our expanding first aid services. This is the perfect opportunity for someone who enjoys balancing admin excellence with practical problem-solving in a service-focused role.

About Us

Since 2006, we’ve delivered professional first aid and pre-hospital medical services at events across NSW. Trusted by organisers and clients in diverse industries, we pride ourselves on clinical quality, operational reliability, and efficient service delivery. Our team is dynamic, energetic, and committed to supporting people when they need it most.

About the Role

As the Operations Coordinator, you’ll be the key link between our field teams, clients, leadership team and internal systems. This role blends administrative coordination, rostering, logistics, and people support. You don’t need to be a paramedic, just someone with strong organisation skills and a knack for keeping operations running smoothly.

Key Responsibilities

Coordinate daily scheduling and rostering of first aid staff

Liaise with clients and event organisers to confirm operational needs

Maintain and monitor inventory of medical supplies and equipment

Support recruitment, onboarding, and training logistics

Ensure compliance with documentation and certification requirements

Assist with reporting, invoicing, and general admin tasks

Help improve systems and processes as the business grows

What We’re Looking For

2–3 years in an administrative or operations coordination role

Exceptional organisational skills and attention to detail

Strong communication and problem-solving ability

Comfortable using rostering or scheduling tools and Microsoft Office

A positive, team-first attitude with a proactive mindset

A willingness to take after-hours and weekend calls to manage last minute cancellations and changes.

Bonus Skills (Not Required):

Experience in Admin, healthcare, events, or emergency services

Familiarity with compliance documentation or certification tracking

What You’ll Get

Competitive salary and room for career progression

Opportunity to work in a purpose-driven, growing organisation

A vibrant and supportive team culture

Ongoing development in a varied, hands-on role

Ready to apply?
Click ‘Apply’ and send us your CV and a short cover letter outlining why you’d be a great fit. We’re excited to meet someone who loves keeping things running behind the scenes and takes pride in helping others succeed.