The Role

Similar to a Project Coordinator, an ASD Operations Coordinator plays an important role in supporting CIOTE to plan, scope, and deliver various types of engagements whilst helping to drive real and meaningful change in the security of Australia’s CI.

In this role, you will use your operations / project coordination and stakeholder engagement skills to support the CI-UP initiative that assists Australian CI to improve their resilience against cyber-attacks.

Key aspects of this role include:

• Working jointly with Operations Managers and Technical Leads to assist in planning uplift engagements and operations.
• Proactively tracking and managing costs incurred during the planning and delivery phases of a CI-UP engagement.
• Assist in developing new (or updating existing) SOP’s to enable a standardised approach to CI-UP delivery.
• Assist CIOTE’s contractor workforce with timely review of timesheets alongside assisting with procurement activities in support of CI-UP as required.
• Proactively work with Operations Managers (and other Operations Coordinators) to coordinate uplift and operational logistics including travel planning, acquisition of personal protective equipment, meetings with ASD Partners, and other activities as required.
• Developing positive working relationships with internal and external stakeholders (including ASD Partners), with a focus on tailored communication to build trust.
• Working with the CI-UP team to prioritise activities, track milestones, and assist other operational coordinators.
• You will have the opportunity to strengthen your ability to work on complex operations whilst enhancing your stakeholder management skills.

Technical skills are not required.

Further information can be found at: I’m changing my career | Australian Signals Directorate (asd.gov.au).

About our Team

The Critical Infrastructure Operational Technology Environments (CIOTE) team is a highly focused and capable team responsible for enhancing cyber security resilience for critical infrastructure (CI) around Australia, with a strong focus on operational technology.

The ACSC achieves this through the Critical Infrastructure Uplift Program (CI-UP), a key initiative of CIOTE. Through CI-UP, CIOTE delivers a holistic range of services to Australian CI organisations including cyber uplift evaluations, technical workshops, OT information exchanges, and post-evaluation aftercare and support.

Our Ideal Candidate

An ASD Operations Coordinator is a key team member and possesses skills such as:

• Strong written and verbal communication skills; seeks to understand the audience and tailors communication style and accordingly.
• Approaches negotiations with a clear understanding of key issues, understands the desired outcomes.
• Organising and tracking various project / engagement deliverables.
• Actively participates in decision making and incorporates outcomes of decision making into work plans.
• Is innovative, identifies, implements and promotes improved work practices.
• Deals positively with uncertainty and copes effectively in an environment characterised by change.
• Ability to work well under pressure with multiple competing demands for your time
• Builds and sustains positive relationships with team members and stakeholders, offering reciprocal assistance in achieving mutually beneficial outcomes.
• Meticulous attention to detail; takes personal responsibility for accurate completion of work within timeframes and quality requirements

Application Closing Date: Sunday 18 May, 2025

For further information please review the job information pack, reference ASD/03719/25 on Careers | Australian Signals Directorate.