About Us:

Cotton Tree Financial Services is a well-established business operating in a professional and fast-paced environment. We pride ourselves on delivering exceptional service and support to our clients. We are currently seeking a mature, reliable, and detail-oriented Administration Assistant with experience in either the financial, legal, or insurance sector is desired. Prior exposure to personal insurance claims will be highly regarded.

The Role:
This role will suit an experienced administrator who thrives on structure, accuracy, and working within a team committed to excellence. You’ll be providing vital administrative support to ensure smooth daily operations across our services.

Key Responsibilities:

Provide high-quality administrative support to internal teams

Maintain accurate and up-to-date records and documentation

Prepare correspondence, reports, and other documentation as required

Liaise with clients, insurers, or legal professionals in a courteous and professional manner

Assist with claims processing and file management, particularly personal insurance claims if applicable

Manage office tasks including data entry, filing, and scheduling

What We’re Looking For:

Demonstrated administrative experience within financial, legal, or insurance environments

Strong attention to detail and high level of accuracy

Mature, professional communication and interpersonal skills

Ability to manage sensitive information with discretion and confidentiality

Solid organisational and time management skills

Experience with personal insurance claims (preferred but not essential)

Proficiency in Microsoft Office and relevant administrative software

What We Offer:

A respectful and professional working environment

Opportunities for growth within a stable and supportive team

Competitive salary commensurate with experience

Flexible working conditions may be considered for the right candidate