Dymocks Retail is a nationally recognised multi-channel retail brand with over 40 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.

We are looking for a highly motivated and experienced retail leader to join our team as the new National Retail Manager.

In this role you will play a pivotal role in driving the success of our retail strategy, primarily in our company owned stores. You will be responsible for leading high-performing teams, optimizing customer experiences, and ensuring operational efficiency. Your expertise in retail management, combined with strong financial acumen and a strategic mindset will be key to achieving business goals and growing our brand of the future.

Core responsibilities include:

• Spearheading the implementation of our retail strategy, ensuring it aligns with overarching business goals and reinforces our brand identity
• Build, guide, and nurture high-performing retail teams, cultivating a culture focused on excellence and exceptional customer experiences
• Manage retail operations, including staffing, inventory control, and full P&L responsibility for our 12 company owned stores
• Execute in-store activations, promotional campaigns, and customer engagement initiatives to boost sales and loyalty.
• Leverage data-driven insights to improve performance, refine the customer journey, and increase profitability.
• Collaborate with senior leadership, marketing, merchandising planning, and store teams to ensure cohesive execution and growth.
• Be part of growth initiatives, ensuring operational readiness for optimal performance

The successful applicant will have:

• Substantial experience (5+ years) in a senior multi-site retail management role, preferably within the consumer products or lifestyle retail sector
• Proven track record of successfully leading and motivating multi-site retail teams to achieve sales and operational targets
• Demonstrated expertise in developing and implementing successful retail strategies, including marketing, merchandising, and customer experience initiatives
• Tertiary qualification in Retail Management, Business, or a related field desirable
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed, data-driven decisions
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
• Entrepreneurial mindset and the ability to identify and capitalise on new opportunities for growth
• Results-focused, holding oneself to a high standard of excellence

When applying for the role please include a cover letter outlining your interest in working with Dymocks and your relevant Retail Management experience. Please also specifically address the following question:

• What will you bring to this role and Dymocks?

If you are passionate about delivering exceptional results, fostering a culture of excellence, and contributing to the growth of a dynamic organization, we’d love to hear from you!

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