About Us:

Med Health DX is a fast-growing provider of diagnostic health services and part of the broader Medibase Health ecosystem. We specialise in facilitating specialist assessments for Australian veterans to ensure their healthcare needs are met with professionalism and compassion. We believe in supporting our team as much as we support those we serve.

About the Role:

We are looking for a proactive and detail-oriented Administration Officer to join our team in Maroochydore, with hybrid work options available. In this full-time position (40 hours per week), you’ll play a key role in supporting our operations, from managing appointments and patient data to collaborating with veterans and internal teams.

Key Responsibilities

Provide admin support including scheduling, records management, and correspondence

Assist with managing the email inbox and distributing information

Respond to patient inquiries, handle bookings and follow-ups via phone and email

Review completed specialist reports for accuracy

Maintain accurate and confidential patient records

Support the billing and invoicing process

Liaise with Veterans Benefits Australia ecosystem partners as needed

Perform other administrative tasks as reasonably directed

About You:

You're organised, motivated, and have a passion for supporting others—especially our veteran (ex-defence) community. You’re comfortable in a dynamic admin role and can communicate clearly with both patients and professionals.

You’ll bring:

Prior admin or customer service experience (preferred but not essential)

Confidence using Microsoft Office (Word, Excel, Outlook)

Experience with patient management systems (a plus)

Excellent attention to detail and strong organisational skills

Friendly and professional communication style

The ability to multitask and work independently or in a team

A genuine commitment to supporting veterans and their families

Why Join Us

Purpose-led work – support the healthcare journey of veterans

Hybrid flexibility – work from Spring Hill, Maroochydore, or home

Attractive salary – $75,000 + super

Career development – grow with a fast-expanding health organisation

Team culture – supportive, collaborative, and focused on impact