At Edge Orthodontics, we are seeking a highly motivated and customer-oriented Orthodontic Administrator/Treatment Coordinator to join our team full time. As the first point of contact for our valued patients, an Orthodontic Administrator/Treatment Coordinator will play a vital role in creating a positive and memorable experience for all visitors - just check out our Google reviews!

Responsibilities:

• Patient Coordination: You would serve as the primary point of contact for patients and their families. This involves scheduling appointments, handling phone and email inquiries.
• Treatment Planning: You would assists the orthodontist by taking photographic records and intraoral scans. This includes providing information about different orthodontic appliances.
• Financial Management: You would be responsible for coordinating financial arrangements with patients, including billing, health fund claims and payment plans.
• Administrative Support: You would perform administrative duties such as maintaining patient records and resolving customer issues in a timely and professional manner.
• Communication: You would serve as a liaison between the orthodontist, other dental professionals, the patient and their families, ensuring that all parties are informed with accurate treatment letters and other relevant information.

Requirements:

• Excellent communication and interpersonal skills
• Customer-focused mindset with a passion for helping others
• Strong attention to detail and ability to multitask
• Proficient in Microsoft Office and general computer skills
• Ability to maintain a professional demeanor in a fast-paced environment
• Prior experience as a front desk administrator and/or knowledge of dental and orthodontic procedures

This is a great opportunity to be a part of a dynamic and forward-thinking team that is dedicated to providing the best possible care to our patients. If you are looking for a challenging and rewarding career in orthodontics, come join us at Edge Orthodontics and be a part of our growing success.