Factory Pools Perth

Work life balance

Supportive employer

Flexible and diverse role

At Factory Pools Perth (part of The Barrier Reef Pools Group WA), we are dedicated to delivering world class fibreglass swimming pools to customers across Western Australia. A permanent, opportunity is now available for a Display Centre Support Officer to join our team.

We are looking for a customer focused, proactive individual with a great eye for detail and a strong drive to deliver. Supporting the Sales Consultants to ensure customer service and the coordination of display centre maintenance is of a high standard at all times. On the job training will give you a wide range of industry knowledge in the design and sale for fibreglass swimming pools.

Rate of remuneration will be dependent on experience

Benefits

Growing and evolving business

Secure employment

Input into systems and practice development

About the Role:

Based in Joondalup

Monday, - Friday 9:30am – 4pm

Focused on delivering top quality customer service

Coordinating display maintenance contractors & product suppliers

Key Responsibilities include;

Open and close display centre as required

Confidently greeting and conversing with potential customers through display walk ins, email, telephone and online enquiry

Administrative Support to Sales Consultants

Maintaining Sales Lead database

Contractor coordination to ensure the display centre is meticulously maintained

Proactive customer enquiry follow up

Assist sales team with quote preparation

Ensure working relationships with supplier network

Able to actively solve problems

Successful Attributes:

Experience in the swimming pool industry is highly advantageous but not mandatory

Excellent Customer Service and communication skills

Excellent attention to detail

Excellent Administrative and organisational skills

High level written and verbal skills

Goal orientated and motivated to deliver on targets

Able to successfully work unsupervised but as part of a team

If you would like to become a member of our team apply now or if you have any questions about the role, please email [email protected] or call 9314 1388.