Do you want to be a part of a team that promotes and improves the health of its people and community?

We currently have a full-time permanent vacancy for a clerical officer in our State Forensic Mental Health Service (SFMHS) Admitted services. We are also seeking people interested in short term leave relief contracts across the SFMHS.

This is a recruitment pool for a Permanent or Fixed Term Full-Time and Part-Time Appointments. Fixed Term appointments have the possibility of extension(s) and/or permanency. Job Share arrangements may be considered.

Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur until 02 November 2026.

What is our Clerical Officer role?

This role provides an Administrative Service for the State Forensic Mental Health Service (SFMHS) Admitted Services, located at Graylands Hospital. The role maintains documentation of in-patient medical records, providing a confidential reception and administrative support service to a Multidisciplinary Team.

The Clerical Officer will:

• Assist with correspondence, report submissions and minutes of meetings.
• Utilise various Microsoft Office and health applications for data management, communication, documentation and other clerical tasks.
• Answer payment queries by suppliers in an efficient and timely manner and process payment of invoices.
• Maintain service medical records, managing requests for reports, while maintaining confidentiality throughout the process.

The State Forensic Mental Health Service (SFMHS) is undergoing an exciting period of change and growth, and within this dynamic environment, the clerical officer plays an essential role. This position provides clerical and organisational proficiency, with excellent interpersonal and customer service skills. The clerical officer is expected to demonstrate initiative and discretion, with the ability to work both independently and collaboratively as a key part of the administration and broader admitted services team.

There has been substantial State Government investment in forensic mental health services. Funding of over $185 million has been committed for new forensic admitted services, with further announcements expected. Additional services are also being implemented in relation to the Criminal Law Mental Impairment (CLMI) reform with expansion across all service streams.

For more information on the State Forensic Mental Health Service within NMHS, you can visit their website.

While your qualifications and experience tell us part of your story, your values and attitude speak louder still. At NMHS, we aim to ensure our behaviours reflect our core values: Care, Respect, Innovation, Teamwork, and Integrity. During the selection process you will be assessed on your ability to fulfil the responsibilities of this position while upholding our values.

What we offer

NMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits (North Metropolitan Health Service - Pay and Benefits) including:

• Generous salary packaging to increase take-home pay
• Professional and career development opportunities
• Diverse and inclusive culture

Want to know more about this role?

We encourage you to contact Laurel Knight on 6159 6950 to discuss how this role aligns with your personal and career interests.

We think you’ll like it here

Our employees like working here, and we think you will too. Watch this video to find out what they have to say.

Ready to join our team?

Your application should include:

• A statement or cover letter addressing each of the essential selection criteria (up to 3 pages)
• A comprehensive CV that clearly shows your experience relevant to this role.
• The names and contact details of two (2) professional referees. It is preferable for one of your referees to be your current supervisor or manager.

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.

Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

North Metropolitan Health Service (NMHS) fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging. We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role.

NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.

NMHS upholds the social model of disability. We welcome applicants who have disability and endeavour to support reasonable workplace adjustments and flexibility. If you have any access needs or require adjustments to participate in the recruitment process, please contact the NMHS Talent Attraction Group (TAG) at email [email protected].

Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted.

We look forward to receiving your application.

This document can be made available in alternative formats on request.

© North Metropolitan Health Service 2025