About the role

We are looking for a Business Administration Officer to join the Health and Building Services team on a permanent full-time basis. This position contributes to the overall performance of the Business Unit by ensuring all applications, requests, notifications, inspections and queries are lodged and processed within established business and regulatory timeframes.

Key Accountabilities include, but are not limited to;

• Building Legislation
• City and Business Unit’s policies, procedures and guidelines.
• Records Management policies and guidelines

• Members of the public, including landowners, builders and developers.
• Local and State Government departments including Landgate, Fire and Emergency Services, Building and Energy and the WA Police force.
• Federal Government such as Federal Police and the Australian Border Force
• Royal Life Saving Society (WA).
• Colleagues from Building Services, Environmental Health, Statutory Planning, Compliance, Asset Management, Customers Service, GIS, Rates and Records

• Provide an efficient and effective level of support by undertaking a wide range of administrative activities and duties in accordance with legislation, established practices and guidelines. These include, but are not limited to the:
• Provide outstanding customer service by effectively managing, resolving and responding to enquiries that are received in person, via phone or in writing from internal/external customers.
• Liaise with customers when their requirements aren’t clear and/or when their submissions don’t meet departmental and/or legislative requirements.
• Liaise with an array of external and internal customers which include but are not limited to:

About you

The successful candidate will have the following:

• Qualifications in Business Administration (Certificate III or above)
• Strong Customer Service, Communication and Administrative skills and experience
• Experience working in a busy, demanding and time sensitive environment and the ability to maintain a high level of accuracy and attention to detail.
• Proficient in the use of Microsoft Office applications such as Outlook, Excel and Word
• A satisfactory National Police Certificate is required.

For more information about the role please refer to the position description.

About working with us

The salary for this position will be from $66,169.68 - $71,294.82 per annum, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including

• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Generous Superannuation contributions up to a total combined 16.5%
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work. We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Belinda Lumsden directly on 9267 9310.

For queries regarding the application process, please contact our friendly People Services team on 9267 9145.

To apply please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date: Sunday, 27 April 2025 at 11:00 PM AWST.

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early therefore if you are interested in this position, please submit an application as early as possible.