Medical Receptionist - Full-Time

The Clinic Williamstown is seeking to employ a Medical Receptionist to join our small close-knit team. The ideal candidate will have previous experience within a medical practice and possess a sound working knowledge of medical software systems and Microsoft applications. Shifts would consist of 8 hours rostered between the hours of 7.30am - 6pm and may include Saturday mornings. School hours cannot be accommodated however flexibility during school holidays and special events would be an option.

The role is rewarding and challenging and requires a strong individual who can work well in a team while being able to manage personal responsibility.

Remuneration is in accordance with experience and qualifications.

The right person will start almost immediately with orientation and training provided.

Duties include:

Answering incoming calls and emails

Responding to patient queries

Using the practice management software to schedule patient appointments and maintain patient records

Preparing and processing Payments and Claims

Collating accurate patient information and updating patient details

General administration and reception duties including faxing, scanning and emails

Opening and closing the clinic according to a roster system.

Skills and Experience:

Previous experience in a medical reception role (preferred)

Previous experience with medical software such as Best practice, Medical director or Zedmed

Strong computer literacy and demonstrated ability to learn new clinical software

Sound knowledge of billing processes

Exceptional customer service skills

Excellent communications and interpersonal skills

Personal Attributes:

Ability to work under pressure

organisational and time management skills

Ability to prioritise and show initiative

Excellent attention to detail

How to Apply:

Applications should include a CV and cover letter detailing your experience as it relates to the essential criteria and your availability. Only those who meet the criteria will be contacted.